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According to a study conducted by retail management software company, Vend, over the past year, Africa’s independent retailers enjoyed sales volumes 25% higher than the global average. The 2018 Retail Benchmarks Report compared data from over 13,000 retailers, it revealed that…

A Cape Town-based children’s wear chain is set to go big within the next few years, thanks to the advanced management tools and market data within its point of sale solution. Petit Love, a luxury baby-goods retail chain, is targeting…

Competition in the retail industry is fiercer than ever. Between e-commerce sites and subscription services, consumers have plenty of choices when it comes to where they spend their time and money. To stay competitive, you need to give them compelling…

Nielsen has added a new product solution to their Shopper toolkit – a creative and unique solution for retailers and manufacturers globally, helping them get closer to shopper behaviour at the moment of truth and uncover What’s Next. The solution…

For years, the threat of online shopping to brick-and-mortar has dominated the conversation in retail. The 2010s saw technological devices become savvier and with that, buying things online became as easy as sending a text message. In 2014, a PwC…

As digital is taking business and customer interaction to the next level, the sector which seems to vastly adopt and respond to these technological advancements is retail. The Internet of Things or IoT is revolutionising the world by creating smart…

A wave of innovation is sweeping the retail sector, both abroad and in South Africa, and Deloitte is addressing this trend with the creation of a Connected Retail experience at its Deloitte Greenhouse innovation space in Cape Town. According to…

It is no new revelation that traditional retailers are having to revisit their business models as new, agile e-commerce stores are eroding the reach of ‘in store’ retail outlets. To mirror the success of newer, online stores, large retailers are…

ThreadSol – an enterprise material management for sewn products’ industry, is pleased to participate in Origin Africa 2018 from 9th September to 11th September at booth #46. During the fair, ThreadSol will present its range of innovative software solutions for…

The role of digital marketing for customer experience, in particular, has become key with online and bricks-and-mortar retailers alike. The digital approach is helping them implement new strategic technologies to win new and retain existing customers. Not only do these…

Alibaba Cloud, the cloud computing arm of China’s e-commerce powerhouse Alibaba Group, launched a new suite of product offerings for the global market in the areas of cloud architecture, machine learning, internet of things (IOT) and security, reports The Star…

Price has always been the most vital differentiator for consumers, when choosing between competing offerings. In the digital era, however, customer service and experience is fast replacing price as a way for retailers to distinguish themselves from the competition. Within…

The future has arrived in South Africa. The first on the continent to access Samsung Pay, South Africans will be able to enjoy this highly innovative, safer, simpler payment method that works anywhere. Staying true to Samsung’s legacy of innovation,…

SA retail has a new weapon to combat the war against its bricks-and-mortar assets. This positive development could help transform retail experiences for an industry that has squirmed as the digitisation of business put its stores in the crosshairs. It…

A new understanding of ‘mass-marketing’ Psychologists have a term to describe how our brains scan things we encounter to see if it relates to anything we already know, or if it is something that fits in a new category. It…

Much attention has been given to the phenomenal rise of e-commerce, as consumers delight in the convenience of shopping from the comfort of their homes. And as e-commerce interfaces have become ever more slick and seamless, with one-click payment systems…