MTN, Africa's telecommunications service provider, is elevating customer
experience through partnering with global consulting firm Accenture and customer experience solutions provider Genesys.
This initiative aims to redefine customer care for MTN's subscribers by leveraging cloud-native solutions and advanced AI capabilities to drive customer-centric innovation and operational excellence.
Wielding the Genesys Cloud CX...
Kenya|Kenyan customers can now enjoy the latest and most advanced iPhone models from Apple, the iPhone 15 and iPhone 15 Pro, which are available at select Apple Authorized Reseller stores across the country. These stores include Elite Digital Solutions (Apple Premium Reseller), Salute iWorld, Safaricom, Mac & More Solutions,...
In an exciting development that underscores the commitment to innovation and accessibility, has officially partnered with Patazone, an e-commerce company based in Kenya.
This strategic collaboration aims to enhance the digital shopping experience for Kenyan consumers, offering them the latest vivo smartphones.
Vivo Brand and communications Manager, Mr. James Irungu, expressed...
Guardian of the connected world, NETSCOUT has made use of its extensive internet visibility to closely scrutinise the disruptive endeavours of Anonymous Sudan, a prolific threat actor engaged in recent widespread distributed denial-of-service (DDoS) attacks, in order to better understand its methodologies and impacts.
Targeting Africa and beyond, this group aligns...
Atlas VPN, has just introduced a dedicated VPN app for Apple TV. The development follows Apple’s rollout of tvOS 17 this September, which introduced VPN support.
With the dedicated app, users can easily install and set up Atlas VPN on their Apple TVs in a few simple steps, eliminating the...
MTN Group Limited (MTN) has appointed Computershare Investor Services (Pty) Limited (Computershare) as the authorised service provider to manage the process of locating shareholders with unclaimed dividends.
The objective is to update and verify shareholder information to facilitate the disbursement of any outstanding dividends.
Successful Distribution of Dividends
Since the commencement of...
Preserving the well-being of children online, is increasingly important with rapid technological advancements taking place. Nowadays with quick and easy access to the internet, implementing security measures to preserve the online safety of children navigating the web is crucial.
While the internet provides children with access to innumerable access to...
The rollout of 5G is seeing an increasing adoption of the technology across the globe as it provides for stable and fast connectivity like never seen before.
In Africa Botswana, Kenya, Mauritius, Madagascar, Nigeria, Seychelles, South Africa, Tanzania, Togo, Zimbabwe, and Zambia have embraced 5G through launching services which make...
We would like to introduce to you the team from GoodApp, they have recently been part of the AI Expo in Johannesburg South Africa, and believe that with the current movement of AI, GoodApp will be the go to home service provider in South Africa and Africa.
Looking to Expand...
MediaTek, a global fabless semiconductor company powering nearly 2 billion connected devices annually, has partnered with Digit to offer affordable 4G smartphones to Vodacom customers.
The collaboration aims to make modern 4G/LTE smartphones accessible to millions in South Africa, Egypt, and Tanzania who still use 2G devices.
“Africa’s mobile network operators...
Kenya| Introducing the V29 5G smartphone, vivo, a renowned technology brand, has unveiled its latest addition to the flagship V Series. Available in Kenya, V29 5G continues the V Series legacy, disrupting innovation, modern design, and cutting-edge camera features.
The smartphone features an integrated 120 Hz 3D Curved Screen, setting...
A new Internet Exchange Point (IXP) for East Africa, located out of the three data center locations across Kenya's capital, LINX Nairobi is live.
LINX, established in 1994, plans to provide future-proof solutions to further strengthen the rapidly evolving ecosystem in Kenya. Kenya's government has placed a large emphasis on...
Creating a smart home system involves a systematic approach, careful consideration of device compatibility, and in-depth configuration. Here's a detailed guide on how to set up a smart home system with a focus on technical aspects:
1. Device Selection and Compatibility: Start by researching and selecting devices that align with...
In the first half of 2023, the iPhone 14 Pro Max sold 26.5 million devices making it the most popular smartphone according a report by Omdia research firm. The device is also the most expensive model in the 14 series with a price tag starting from $1,099 to $1,599.
The...
Elon Musk does it again, breaking every standard and rule in the book. The release of the new xAI - Grok is turning heads with its uncensored, unfiltered, humorous and rebellious personality that says its like it is.
According to Forbes the AI startup xAI will merge with X (Twitter) ...
Ericsson received recognition in the 2023 Gartner® Critical Capabilities 5G Network Infrastructure report for Communications Service Providers, specifically excelling in the 5G for Consumer Business Use Case. It also secured the second-highest position in the two other Use Cases: 5G Core for Common Enterprise and 5G Core for Dedicated...
