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Peter Ndegwa has officially taken over as the new CEO of Safaricom - making him the first-ever Kenyan to do so. 51-year-old Ndegwa succeeds Bob Collymore, who passed away in 2019 after a two-year battle with cancer. His appointment comes at an unusual time where Kenya is getting to grips...
The coronavirus pandemic has disrupted traditional working and schooling in South Africa, leaving thousands of people practising social distancing amidst the nationwide lockdown in order to curb the spread across Africa. To make spending all this extra time at home a little more bearable and financially viable, Cell C South...
The West African Cable System (Wacs) cable, which connects South Africa to the UK, suffered a breakage off of the coast of England - inconveniencing South Africans with slow and unreliable Internet. This comes at one of the worst possible times as the country enters a lockdown period of...
Fiam Wifi, a new telecommunication company has launched its services in Nigeria to provide affordable and reliable Internet connectivity to people, especially in high-demand, low-income and rural communities, says Vanguard. Fiam launched after a three month pilot in Ajegunle, a suburb of Lagos. Akin Marinho, CEO, says the network installs...
Since last week, Safaricom customers began realising that the MySafaricom app was forcing their smartphones to use mobile data, even after it had been set up against this - reports TechWeez. Some customers even noted that the app had logged them out completely - customers were forced to use their...
Cell C released its annual results for the year ending December 2019. The latest set of results show how the turnaround strategy has delivered improved operational efficiencies with the positive impact of these changes flowing through during the latter six months of 2019. Comparing the first six months to the...
The Nigerian Communications Commission (NCC) has signalled that cybercrime and e-fraud are some of the major challenges facing telecommunication users in Nigeria, reports Vanguard. NCC Executive Vice-Chairman, Prof. Umar Danbatta says just that at the ongoing Enugu International Trade Fair. Furthermore, Director in the Commission Reuben Mmuoka says that the...
Call blocking by South Africa’s biggest network operators is negatively impacting many local telecoms customers who are finding they cannot always successfully complete phone calls. This is according to Anthony Engelbrecht, Technical Director at the independent telco, Huge Networks. He explains that some clients of SA’s many Voice over Internet...
The coronavirus pandemic has disrupted traditional working and schooling, leaving thousands of people practising self-isolation and social distancing in order to curb the spread across Africa. To make spending all this extra time at home a little more bearable and financially viable, some of the continents biggest mobile telecoms providers...
MTN Ghana has announced a new 'Y'ello' care package where customers will be able to access a host of online learning channels to support education from home, as well as to entertain children unable to go to school due to the regulation in place to halt the spread of...
Huawei Consumer Business Group South Africa has put additional measures in place at its stores, which are aimed at protecting the health of the company’s staff and customers. Firstly, Huawei service staff are required to wear masks and gloves at all times and have their temperature tested three times...
After engagements with the Competition Commission and in response to its Data Service Market Inquiry, MTN SA has today announced that it will be reducing the prices of its monthly data bundles. The long-expected price decrease comes after the Commission's Inquiry found that Vodacom and MTN must lower their data...
The coronavirus pandemic has disrupted world economies and international travel relations, leaving thousands of people practising self-isolation and social distancing in order to curb the spread. However, another way that COVID-19 is transmitted, according to the World Health Organisation (WHO), is through the exchange of banknotes. With this in mind,...
Huawei has recently launched its first smartphone - the Y7P - that runs on Huawei Mobile Services (HMS) in South Africa. HMS is one of only three smartphone ecosystems used globally, the other's being iOS and Android (Google Mobile Services or GMS). Prior to this, all Huawei devices used Android...
Safaricom has revamped it's My Safaricom App for Android, reports TechWeez. The update (version 1.5.0.7) - which was pushed on Thursday, 12 March 2020 - includes minor features like a new splash screen and refreshed MPESA Global User Interface. The newer splash screen simply includes Safaricom's tagline whereas the MPESA...
MTN CEO, Rob Shuter says South Africans can expect an announcement from the telecom giant in regards to data price cuts shortly, according to My Broadband. This comes after Vodacom made a similar announcement after it had reached an agreement with the Competition Commission on 10 March regarding the telecom’s...
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