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Building a case for data integration in the mining industry

Building a case for data integration in the mining industry

February 22, 2018 • Mining & Energy, OpinionComments (0)

The complexity of the mining industry presents unique information management challenges. The volatility of prices, environmental concerns and stringent regulatory frameworks make mining processes extremely complex and difficult to manage. Improving the flow of data within the organisation can provide the needed insights for improved decision making by...

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POPIA could kill more than just spam

POPIA could kill more than just spam

February 22, 2018 • OpinionComments (0)

The long-awaited Protection of Personal Information Act (POPIA) regulations were published in September 2017. They don’t say much, but what they do say spells more than just sleepless nights for direct marketers. If accepted as is, these regulations have...

Silver linings for smaller businesses in Budget 2018

Silver linings for smaller businesses in Budget 2018

February 22, 2018 • Finance, OpinionComments (0)

As expected, the Finance Minister, Malusi Gigaba, and Treasury have proposed some tough measures to address South Africa’s tax collection shortfall, growing budget deficit, and new spending priorities such as free education. Higher VAT, fuel levies and...

Intelligent technology and smart systems are transforming customer engagement

Intelligent technology and smart systems are transforming customer engagement

February 22, 2018 • General, OpinionComments (0)

According to a recent Gallup poll, the biggest driver of business to business (B2B) success is meaningful customer impact and yet around 60% of customers are reporting that they’re indifferent in their engagement. Gallup took the research deeper and found...

Maintaining optimal security in the Oil, Gas and Energy Industries

Maintaining optimal security in the Oil, Gas and Energy Industries

February 22, 2018 • Mining & Energy, OpinionComments (0)

Security, both physical and cyber security, is a top priority for any organisation, especially in light of the year-on-year rise in cybercrime. However, for certain industries, not having the proper security measures in place can put more than just the...

How to survive your digital transformation

How to survive your digital transformation

February 21, 2018 • Online & Social, Opinion, Security, Southern AfricaComments (0)

2018 is lining up to be the year of Digital Transformation. Just about every organisation looking to remain viable in the growing digital marketplace, has some sort of digital transformation in progress or one in the planning stages for this year. But digital...

Artificial Intelligence: Your bot will see you now

Artificial Intelligence: Your bot will see you now

February 20, 2018 • OpinionComments (0)

Next time you contact your insurer there is a good chance that you will be dealing with Artificial Intelligence (AI). Insurers are starting to use intelligent computers to give advice and speed up the process of buying insurance and paying claims. Virtual...

How SMEs can use mobile marketing to reach the planet’s population

How SMEs can use mobile marketing to reach the planet’s population

February 20, 2018 • Mobile and Telecoms, Online & Social, Opinion, Southern AfricaComments (0)

In 2018, an estimated 65.9 percent of the world’s population will own a mobile phone. This prediction by the international GSM (Global System for Mobile Communications) Association has implications for the way under-pressure SMEs reach their customers....

Encryption - the good and the bad

Encryption – The good and the bad

February 20, 2018 • Big Data, Opinion, Southern AfricaComments (0)

Encryption exists to protect data from unauthorised access by translating it into a format that is unreadable without a decryption or secret key. However, the very method used to keep data safe is also being used to compromise it. The likes of Ransomware is...

Finding operational benefit to security in transport industry depends on visibility

Finding operational benefit to security in transport industry depends on visibility

February 20, 2018 • General, OpinionComments (0)

Technology is constantly changing the way we do business, improving efficiencies by automating processes to eliminate the possibility of human mistake and transforming industries by empowering organisations with the tools they need to succeed in a digital...

In-store digital signage influences the customer journey

In-store digital signage influences the customer journey

February 20, 2018 • General, Opinion, RetailComments (0)

“In recent years in-store digital signage has evolved at high-speed and further innovations and advancements will continue to fuel this technology evolution in the retail space,” says Andrew Ridl, CEO of One Digital Media (ODM), a supplier of Digital...

Is Kenya ready to embrace the power of digital HR?

Is Kenya ready to embrace the power of digital HR?

February 20, 2018 • East Africa, General, OpinionComments (0)

In the west, digital HR has become a booming business, with companies constantly seeking ways to improve operational efficiency and recognising the strategic value HR can provide, when empowered to act as a partner of the business. Things have progressed...

The future of learning is here

The future of learning is here

February 19, 2018 • Education, OpinionComments (0)

Employee expectations regarding organisational learning mirror their experiences in how they consume content outside of work. In a study conducted by CEB of over 90K learners, 77% of employees reported they do what they need to do to learn effectively. 69% of...

Multivariate testing for your customer journey

Multivariate testing for your customer journey

February 19, 2018 • OpinionComments (0)

Measurement and testing is rapidly becoming a standard requirement; however, it is meaningless if we don’t understand how to apply the results of this testing or measurement and all we end up with is raw data without any meaningful application of it. Once...

Cybersecurity – a digital growth enabler

Cybersecurity – A digital growth enabler

February 19, 2018 • General, Mobile and Telecoms, Online & Social, Opinion, SecurityComments (0)

Organisations are in the midst of transforming their business models where everything that can be digitised, is being digitised. This raises competitive stakes, as more organisations seek to digitally transform and disrupt their industries to stay ahead of...

Policy implementation and failure holding back South Africa's telecoms industry

Policy implementation and failure holding back South Africa’s telecoms industry

February 19, 2018 • Mobile and Telecoms, Opinion, Southern AfricaComments (0)

Aside from laudable victories for competition such as the reduction in mobile termination rates, the South African telecommunications sector is becoming a tennis match characterised by endless sets of policy implementation decisions and policy implementation...