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Modernising without disruption: The rise of software‑defined brownfield automation
Brownfield industrial sites have for decades relied on hardware‑centric automation architectures built for stability rather than adaptability. While these systems have served industry well, the pressures facing operators today, including ageing infrastructure, rising performance expectations and accelerating digital transformation, are…
Mind the gap: The space between profit and connectivity has widened
If connectivity is now only a fraction of a viable ISP’s revenue, where does the business go from here, and what should companies be changing to ensure they remain relevant to South Africans? asks Jacques du Toit, Chief Executive Officer,…
The next battleground for business isn’t AI. It’s proving what’s real
For years, organisations have invested heavily in protecting themselves against cyberattacks and online misinformation. They are now confronting a different challenge. The question is no longer simply whether false information will circulate, but whether audiences can distinguish authentic corporate communications…
Why great banking apps no longer win customers
For many years, digital banking was defined by one question: does your bank have an app? Today, that question has largely been answered. Every major South African bank offers a capable mobile banking platform, digital payments, self-service functionality and online…
Tap, Pay, Done: How Africa’s youth is helping to shape a more frictionless payment future
As Africa’s young and digitally connected population comes of age, the payments industry is undergoing a significant transformation, driven by the rise of digitally savvy consumers who increasingly expect interactions to be fast, seamless and mobile-first. In South Africa alone,…
South Africa’s economy depends on what lies beneath the ocean
Every online payment, cloud backup, video call and AI query feels instantaneous. None of it is weightless. Each depends on a physical system of fibre networks, internet exchanges, data centres and landing stations — and almost all of it, at…
South Africa’s digital future depends on cyber resilience
South Africa’s data centre sector is expanding rapidly. New investment is creating opportunities for economic growth, digital innovation and regional connectivity, while positioning the country as a strategic hub for Africa’s digital economy. The country now hosts nearly half of…
The value of advisory services for critical infrastructure in West Africa
As West Africa’s industrial and digital landscape expands at pace, organisations are facing a new reality: infrastructure is no longer just an operational asset, it is a strategic determinant of performance, resilience, and competitiveness. Against a backdrop of ageing infrastructure,…
AI doesn’t know the truth, it just sounds like it does
A growing portion of the digital content we consume on a daily basis is AI-generated. From articles and code, to customer interactions and even images and video, it’s getting harder to identify what is created by humans and what isn’t.…
Preparing Africa’s data centres for the demands of autonomous AI
Artificial Intelligence (AI) is no longer a futuristic concept; it is rapidly becoming the backbone of modern business and society. Yet the conversation cannot stop at ChatGPT and other chat-based tools. The next wave of innovation lies in agentic AI…
AI Is raising South Africa’s cybersecurity stakes
South African organisations are facing a growing cybersecurity challenge at a time when artificial intelligence (AI) is accelerating technological change across every sector of the economy. The country was already one of the most targeted cyber environments in Africa before…
Why omnichannel communication is becoming a critical defence against digital fraud
Digital payments may be accelerating the growth of West Africa’s economy, but with new fraud tactics emerging, organisations are increasingly relying on omnichannel communication to protect both customers and brands. Criminals are resorting to phishing scams, spoof calls and SIM…
Your AI KYC tool won’t save you in an audit
Directive 11 is live. SARS is chasing R44 billion in unpaid taxes from companies still holding state contracts. A cabinet minister just lost her job over undisclosed benefits. The regulatory environment in South Africa has shifted – not gradually, but…
AI Is Forcing Banks to Rebuild Their Entire Cyber Architecture
Artificial intelligence is forcing financial institutions to rethink the foundations of cybersecurity as increasingly sophisticated AI-generated fraud exposes the limitations of traditional security systems. While deepfakes have dominated public attention, banking executives and cybersecurity specialists say the real challenge extends…
The office is everywhere now – so are the risks
The modern workplace extends beyond traditional office walls. It now exists in coffee shops, spare bedrooms, airport lounges, and co-working spaces. Hybrid and remote work have provided flexibility, productivity, and access to a global talent pool. However, they have also…
The bank of the future will need to serve people and the AI agents acting for them
For years, digital banking has been measured by access. Ensuring clients can open an account without visiting a branch, transact from a phone, or get help outside normal banking hours shaped the first wave of banking digitisation and changed how…
