One of the most valuable contributions that data and data analytics have made to modern businesses is the ability that they offer to understand customers, engage meaningfully with them, and offer them the type of positive experience that keeps them coming back for more. But for all the value that...
Predictions for enterprise resource planning (ERP) over the next few years have referenced artificial intelligence (AI), usability, process automation, and others. Technology will advance in these areas, but many companies still have an outdated perception of ERP and how it can help their business. Thankfully, the perception of ERP,...
As businesses continue evolving to meet changing customer behaviour, the uptake and investment in cloud unified communications platforms and tools will continue to soar. Businesses are increasingly realising that they must meet customers at a time and digital channel of their choosing, which leads to increased adoption of fully...
Ransomware remains one of the top cyber threats facing businesses in South Africa and the world, causing financial, reputational and collateral damage. In addition, there is a growing trend toward cyber extortion, where data encrypted for ransomware purposes is then leaked to the public, or even used against individuals....
It’s hard to think of life without technology. From being able to stream movies on Netflix, asking Alexa to play our favourite songs or just being able to Google the weather, latest soccer scores or answers to life’s most puzzling questions – technology is playing a central role in the way...
Fast internet throughout South Africa is key to many benefits, including the ability to work remotely in remote areas, increased access to education and technology, and more. Increased bandwidth speeds are essential, as the Fourth Industrial Revolution (4IR) takes us into a more connected and digitised future. Fast Connectivity...
Cloud has undoubtedly become the delivery method of choice for businesses, particularly those in the SMME space, to access enterprise-class technology cost effectively. Without the ‘as a Service’ model, many of these solutions would simply not be affordable for  smaller businesses, especially in South Africa. This does not mean,...
Open source is by no means a new technology, but it has matured over the past 30 plus years and with the latest wave of digital transformation, its role has become increasingly prominent. In the everyday business sense, it is still a cost-effective option for operating systems, databases, and...
Imagine being alive 100 years ago, when fridges, microwaves, and hairdryers didn’t exist. You’d get around by horse and cart, so you couldn’t travel very far very fast. And if you had an infection, your doctor would likely prescribe blood-sucking leeches since Penicillin had not yet been discovered. Much like we...
Skills are always a challenge in the IT industry and are often in short supply - particularly in growing economies like Nigeria. Vendors are pushing products and solutions into the country to help keep up with demand, however, without a dedicated local presence, the after-sales service can prove to...
Despite data being labeled as the “new gold” of the digital era, many organisations fail to harness its value and still have data that goes unused, often because it is inaccessible, siloed or lost. This wastes time, money, and other valuable resources. The importance of leveraging data has been...
IT and information security are critical, but when you have multiple systems throwing out hundreds of alerts every day, it is easy to become ‘alert fatigued’. Alerts relating to real, business threats can easily be lost in the sheer volume, giving malicious attacks a gap and making your business...
The on-demand consumption model has massively altered the IT landscape, with Small and Medium Enterprises (SMEs) rapidly adopting Software as-a-Service (SaaS) over the past few years, as they seek to benefit from its cost effectiveness, accessibility, and scalability. One of its biggest benefits is its flexibility, which enables SMEs...
Technology plays an all-important role in how today’s healthcare providers handle resources and manage medical centres. Foremost, is the handling of patient safety and comfort, staff shortage, access to real-time data, physical and cybersecurity, and services availability.   With the proliferation of IoT devices in healthcare, more data is generated which...
In ways both obvious and subtle, technology is transforming the way we live, work and play. While some innovations have become so familiar to us — asking Siri about the weather, clicking on ads based on previous purchases — that we no longer remember a time when they weren’t...
Despite tough economic conditions, such as surging inflation and the rising cost of living that are forcing consumers to tighten their belts, South African retailers are preparing to cash in on the busiest day of the year for retail sales – Black Friday. However, experts warn that inflationary pressures...
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