Take a moment to reflect on the transformations in your interactions with banks and insurers. The paradigm shift towards online services and the demand for speed and flexibility in customer interactions are pressuring financial institutions.
Adopting a modern Customer Communications Management (CCM) platform is crucial. Modern customers expect seamless online...
The accessibility of generative AI tools has lowered the barriers for would-be criminals, while the transition to hybrid work models and geographically dispersed teams has expanded the attack surfaces they can exploit.
In this context, the overlap of AI technology and the interests of financial leaders becomes increasingly significant.
Numerous financially...
In today’s increasingly interconnected and data-driven world, where technology infiltrates every facet of our lives, the public sector sits at the forefront of critical services and the safeguarding of national security.
Although digital innovations and technologies have modernized and advanced government institutions, they have simultaneously made them potential prime targets...
Earlier this year, the Intergovernmental Panel on Climate Change (IPCC) released its synthesis report, exploring the dangerous impact that climate change is having on our planet.
This presents a monumental call to action for businesses globally to put sustainability at the heart of their business strategies.
However, the Emissions Gap Report...
Louis Avenant, Senior Project Manager at Intimate Solutions, highlights the exponential growth in smart and connected devices, making a strong case for greater investment in the nascent technology.
He states, "eSIMs eliminate the need for physical SIM cards, providing a software-based solution that can be used in smart devices, including...
The banking sector encounters a significant challenge in embracing digital transformation, aligning with contemporary customer expectations for swift, efficient, and user-friendly services. Outdated strategies no longer suffice. To maintain competitiveness, banks must fully engage in the digital transformation journey, leaving behind conventional methods.
Digital transformation in African banking is propelled...
Without imports, South Africa’s electronics sector would be almost non-existent. Outside of a few niche items such as printed circuit boards (PCBs), electronic components, and some specialized equipment, almost everything else is manufactured elsewhere. Even when an item is assembled locally, it’s usually with imported components. Sars figures show that...
South Africa’s cybersecurity landscape is growing more hazardous, with the country emerging as the hub of cybercrime in Africa, according to a recent Interpol report. It’s essential for local businesses to track trends that shape the sector as cyber threats continue to increase.
Langa Dube, Regional Director for Tata Consultancy...
Solar systems not only save homeowners money on their electricity bills, but also offer an attractive escape from the tight grip of persistent load-shedding and energy insecurity.
However, correctly installing a solar system and ensuring that the components work perfectly together, is just as important as selecting the right panels,...
South Africa’s small and medium enterprises (SMEs) are facing some of the most challenging economic conditions in recent history. As they strive to recover from the pandemic, they must grapple with daily load shedding, high-interest rates, low consumer confidence, and a volatile exchange rate.
Yet these challenging times also present...
According to a recent report, more than 30 AI communities in Africa offer various services in the field. Tunisian AI start-up InstaDeep received $100 million in funding early last year, with the market across the continent projected to grow by 20% annually from 2022 to 2029. But even though...
Soon, South African's could have the option of placing their retirement fund contributions in two ‘pots’ – the one being the retirement pot and the other being a savings pot that can be accessed by members while still in employment. BDO recently referred to this as three pots, in...
Small and medium-sized enterprises (SMEs) present a significant opportunity for Africa to build on the positive fintech momentum to grow GDP - but we need to stop thinking about formalising them and instead provide further fintech solutions that bridge information gaps and meet their credit needs.
SME's Engine of Africa's...
In an era where digital security forms the backbone of global financial systems, blockchain technology has been hailed as a revolutionary leap in ensuring decentralized and tamper-proof transactions.
However, the rapid advancements in quantum computing are casting long shadows on the current cryptography methods underpinning blockchain security. This emerging scenario...
Ever since Elon Musk took over as the new owner of Twitter, now rebranded as X, his decision to remove the block feature has raised concerns about the increased threat faced by certain marginalized groups.
The consequences of this change have been particularly alarming for gay men and Black women,...
In the fast-evolving landscape of cybersecurity, the intersection of technology and security has become imperative. Within this dynamic realm, Application Programming Interfaces (APIs) have risen to prominence as a linchpin in fortifying our digital defenses.
APIs have become the backbone of modern applications, propelling the digital ecosystem forward. Their pivotal...
