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‘Business as usual’ is no longer an option. As the COVID-19 pandemic has aggressively spread across the world, and across Africa, we are all attempting to adapt and adjust to what is a continually evolving situation. While schools and places of work shut and self-isolation becomes preferred, continuing operations...
Customer Experience (CX) has become critical to business success. Customers are no longer satisfied with blanket marketing attempts to sell them products they are not interested in. They demand highly personalised and relevant experiences, and this requires marketing to become more data-driven than ever. Data can no longer be considered...
As African businesses start to more fully embrace the concepts behind digital transformation, opportunities are rife to overhaul legacy infrastructure and applications and replace them with more modern, innovative ones. While fibre is continuing to expand across the continent, most companies have been leveraging mobile technologies to ensure customers have...
With social distancing in place and serious concerns about the spread of the COVID-19 novel coronavirus, Zindi - a crowd-sourcing startup and social enterprise that seeks to grow AI in Africa - will demonstrate the power of their online platform to crowd-solve challenges in health, education, environmental conservation, and...
Microsoft Teams — which brings together chat, meetings, calling, and Office 365 document sharing — is marking its third anniversary by sharing new communication and collaboration features. The new capabilities, according to Microsoft, reflect its commitment to two things: building the very best online meeting experience for their customers; and...
With the tough economic climate, businesses need to consider ways to optimise operations and cut costs in order to survive and thrive in a highly competitive market environment. For most companies, regardless of size, computer programmes and software are central to business operations. And depending on a company’s industry...
Mellanox, a supplier of high-performance, end-to-end smart interconnect solutions for data centre servers and storage systems, will be playing a critical role in the European Centre for Medium-Range Weather Forecasts’ (ECMWF) next-generation supercomputer.  Mellanox recently announced that the ECMWF has selected the 200 GB HDR InfiniBand to accelerate its new...
Digital transformation has quickly become one of the most talked-about disruptors across the world. In fact, Gartner reports that globally 90% of organizations are making it a priority. This means that now, more than ever before, businesses are on the lookout for innovative solutions to outdated issues.  As technology evolves,...
Hewlett Packard Enterprise (HPE) announced a new portfolio of as-a-service offerings to help telecommunications companies build and deploy open 5G networks. The portfolio is for accelerating telecoms on the path to revenue growth with 5G and enables them to rapidly deploy 5G services to employees and customers. “5G has the...
Automated customer support features are no longer subjects of future speculation. Rather, a huge number of businesses already employ tools like chatbots to assist their customer service teams. And there’s plenty of evidence to suggest that consumers value chatbots themselves. Indeed, 62% of consumers like interacting with new companies...
South Africa is facing a double dilemma right now in terms of unemployment and skills. Firstly, we have one of the highest unemployment rates in the world, but secondly, we also rank poorly in terms of skills. The net effect is that despite this high unemployment level, companies still...
The traditional approach to data management has always been a scale-up approach – when you run out of capacity you buy more. The trouble is that data is growing exponentially. In fact, according to Statista, data centre storage capacity worldwide will exceed 2000 exabytes in 2020. As the pace...
Ransomware made headlines in 2019 with several high-profile attacks causing significant service disruption. Some of the most notable ransomware attacks which caused lengthy outages at City of Johannesburg and Johannesburg City Power. The main takeaway from this is that ransomware is on the rise and big businesses are all...
ACS, a division of Altron that provides secure data hosting for the Altron Group of companies as well as external customers across South Africa, announced on Thursday, 27 February 2019, that it has strengthened its partnership with VMware cloud Provider partner Routed. This partnership aims to enhance ACS's current disaster...
Remote offices/branch offices (ROBOs) require complex infrastructure as they generally involve rural locations and distances, often with patchy connectivity, which can be problematic for the digitally transforming organisation that wants its satellite offices to be cloud-based.  Fortunately, though, the evolution of satellite, SD-WAN, 4G, hyper-converged infrastructure and backup technology is...
Despite the various economic and structural challenges that South Africa currently faces, there are many market opportunities and reasons to remain optimistic. An acceleration in cloud services adoption within the local enterprise space and recent investments made by global hyperscalers have served to boost foreign investor confidence, and positions South...

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