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Technology: improving the retail experience in South Africa

Technology: improving the retail experience in South Africa

October 18, 2018 • Opinion, RetailComments (0)

Technology has entrenched itself into virtually every industry, and retail is no different. A recent report from Forrester lists the top four retail tech trends as; personalising the shopping experience, investing in omnichannel, leveraging predictive analytics and enhancing the in-store experience through digitalisation. These trends are highly focused on...

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4 ideas to help you generate more revenue

4 ideas to help you generate more revenue

October 17, 2018 • Opinion, RetailComments (0)

As a retailer, you go into everything that you do for your business with a plan. There are hundreds of things that you have to consider. How is your time best spent? Are there certain things that influence customers to buy more? Will certain strategies be...

Ali Djire, the country head of Fraym

Data and tech to transform Nigerian retail market

October 13, 2018 • Retail, West AfricaComments (0)

The convergence of AI, tech, and data on Nigeria’s multi-billion dollar plus retail market – will be a strategic focus to local & international developers, investors and retailers at the 4th annual West Africa Property Investment Summit taking...

Vodacom uses tech to help digitise the retail and logistics business

Vodacom uses tech to help digitise the retail and logistics business

October 11, 2018 • RetailComments (0)

As an active and key player in digital transformation, Vodacom hosted its partners to a retail & logistics vertical engagement. Among other topic discussion aspects, the vertical engagements touched on the fundamentals of securing the future success of...

Retail technology is changing buying and delivery methods

Retail technology is changing buying and delivery methods

October 8, 2018 • Opinion, RetailComments Off on Retail technology is changing buying and delivery methods

The retail industry has undergone a massive transformation with the advent of technology. Beyond the rapid rise of online shopping, retailers are spying innovative ways to hang on to traditional shoppers while diversifying both their channels and their wares....

Personalised customer experience enhances in-store value

Personalised customer experience enhances in-store value

October 4, 2018 • Opinion, RetailComments Off on Personalised customer experience enhances in-store value

Being able to effectively utilise the data at the disposal of South African retailers – using sophisticated technology – will be fundamental to remaining competitive with personalised in-store customer experiences. Retailers are under increasing...

4 ideas to help you generate more revenue

7 tips for providing exceptional shopper support in-store

October 4, 2018 • Opinion, RetailComments Off on 7 tips for providing exceptional shopper support in-store

Customer service is one of the biggest drivers of sales and loyalty in retail, yet plenty of merchants continue to underestimate just how powerful it can be. Head to the mall and you’ll see that many companies still fall short when it comes to serving and...

Software-defined networks will enable the store of the future—and keep costs low

Software-defined networks will enable the store of the future—and keep costs low

October 2, 2018 • RetailComments Off on Software-defined networks will enable the store of the future—and keep costs low

The store of the future will use seamlessly integrated technology to create a wonderful retail experience for all its customers, says Metacom CEO Réan van Niekerk — and lower costs at the same time. “What makes a retail experience great is being...

Finalist for the 4th AppsAfrica Innovation Awards revealed

South Africa: Woolworths launches in-app shopping

September 27, 2018 • Retail, Southern Africa, Top StoriesComments Off on South Africa: Woolworths launches in-app shopping

Woolworths has launched in-app shopping in a bid to create a completely integrated customer experience via the app. The Woolworths app is a fully integrated retail app where customers can get daily inspiration for Food and Fashion, view their WRewards loyalty...

Retailers, are you using your tech correctly?

Retailers, are you using your tech correctly?

September 25, 2018 • Opinion, RetailComments Off on Retailers, are you using your tech correctly?

The digital shift in retail does not refer only to the notion that customers will one day forgo physical stores and shop exclusively online. Rather in the digital age, it interrogates how brick-and-mortar retailers are incorporating technology into their...

Amazon introduces new products at company headquarters in Seattle, Washington, U.S

Amazon unveils a range of new Alexa devices

September 22, 2018 • Cloud Computing, Online & Social, RetailComments Off on Amazon unveils a range of new Alexa devices

On Thursday, 20 September, Amazon held a launch event at it’s Seattle headquarters where it unveiled a range of new products. Amazon introduced a dozen new Echo speakers and related gadgets in a bid to stay ahead of rivals Apple Inc (AAPL.O) and...

3 tips on how to grow your start-up

3 tips on how to grow your start-up

September 20, 2018 • Opinion, RetailComments Off on 3 tips on how to grow your start-up

You might think it’s hard to become a global business, but companies from all over the world are managing to make it internationally, and here are a few ways it can be done. 1. It takes the same effort to stand out a little, or a lot. To get the world to...

Threadsol Present its Range of Innovative Software Solutions For Apparel Manufacturers in Kenya

The need for apparel manufacturers in Kenya and South Africa to become super vendors

September 20, 2018 • East Africa, RetailComments Off on The need for apparel manufacturers in Kenya and South Africa to become super vendors

After marking its presence in 15 countries, ThreadSol is all set to explore the African apparel industry to transform manufacturers to super vendors. This move comes at a time where the president of Kenya has decided to dedicate his energy in achieving the...

Amne Suedi, Principal at Shikana Law Group

East African law firm predicts key growth for African countries

September 19, 2018 • East Africa, Finance, Retail, Top StoriesComments Off on East African law firm predicts key growth for African countries

The burgeoning gaming industry in Africa has been thrown into stark relief during 2018 with countries across the continent driving key measures to capitalise on emerging sectors and authorities keen to discuss the direct and indirect investment opportunities...

Customers to benefit from disruption in retail banking, says FNB

September 18, 2018 • Finance, Retail, Top StoriesComments Off on Customers to benefit from disruption in retail banking, says FNB

Customers will be the main beneficiaries of disruption and increased competition in Retail banking due to a potential improvement in value and customer service. This is according to Raj Makanjee, CEO of FNB Retail who is reflecting on the increasingly...

Mariam Abdullahi, Telco Industry Lead at SAP Africa

Workforce experiences to match customer experiences: the next frontier for telco success

September 18, 2018 • Opinion, RetailComments Off on Workforce experiences to match customer experiences: the next frontier for telco success

Since GSM was first demonstrated in Cape Town in 1993 and the first GSM networks launched the next year, the telco industry has fundamentally transformed every country on the African continent. As some of the largest employers, most admired – and...