Numerous online retail stores have emerged in Nigeria over the last few decades. Consumer reports show that customers prefer online stores which provide fast and efficient customer support on the telephone. “I want to be able to call a customer support person if I end up with a broken product...
South Africa’s Buy Now Pay Later (BNPL) market is booming – and it’s attracting growing numbers of retailers looking to expand their customer base and drive more sales, as shopper signups for the instalment-based payment mechanism continue to surge. Craig Newborn, CEO of local BNPL start-up PayJustNow, says the company...
Jumia, Ghana’s leading e-commerce platform, has partnered with LocQar, a smart locker company, to bring online deliveries closer to its consumers in Ghana. This strategic partnership is aimed at ensuring that customers who order items on Jumia get to pick up their packages quicker, safer and conveniently. The new partnership...
Salesforce, the global leader in CRM, today released its 2021 Holiday Shopping Report, which analyses shopping data from over one billion shoppers on the Salesforce Customer 360 platform and activity across commerce, marketing, and service. While Cyber Week saw muted digital growth in 2021, early November and late December surges...
Digital Retail Africa 2022 will be held virtually on the 26th of January 2022 With the global pandemic acting as an accelerant, digital transformation across retail verticals has gained new momentum, seeing rapid adoption of digital technology across the sector. According to a 2021 research report released by PWC, people affected by...
Lipa Later, one of the first of it’s kind buy-now-pay-later (BNPL) company operating in Kenya, Rwanda, Uganda and Nigeria, has raised USD 12 million from a consortium of investors. The funding, which is  a mix of equity and debt, will help Lipa Later expand within its current markets (Kenya, Uganda,...
While the final numbers aren’t in for 2021 yet, eCommerce sales in 2020 closed 32.4% higher than the preceding year. Shoppers are now, more so than ever before, demonstrating a desire to move their purchases online. This isn’t just a global trend - more than 22 million South African...
Most organisations today understand the importance of giving their customers the best possible experience. They also understand that a large part of doing so means reaching them with the right message, at the right time, on the right channel. But in a world where customers are on a wide...
Following a successful 2021 event, the next edition of Digital Retail Africa will take place online on the 26th of January 2022. With the global pandemic acting as an accelerant, digital transformation across retail verticals has gained new momentum, seeing rapid adoption of digital technology within the sector. According to a...
Optimise Your Retail Strategy and Position your Organisation for success Digital Retail Africa is the platform for suppliers of retail technology solutions that enable retailers to run their business more effectively, more efficiently and more profitably. Executives from small and large retailers, technology providers and the most innovative platforms in commerce...
For businesses, sales are a good way to attract both new and loyal customers. Meanwhile, for customers like you, sales are a great way to save money. What’s even better is that there are different kinds of sales promotions that can help you make the most of your budget....
Covid is many horrific things, but it is also an accelerator of progress. Perhaps we would have got to the same place eventually, but it would have taken years. Compare this to the mere weeks it took us to globally adapt to remote work. According to Accenture research, our changed...
A hybrid mix of connectivity-enabled technology, integrated into real physical environments to enhance shopping and buying experiences, is expected to be a common element of everyday life in 2030 by the vast majority of current early adopters. The prediction is among the findings in the latest Ericsson Ten Hot...
“With the Bureau of Market Research forecasting that South African retailers will generate close to R130 billion in sales over the festive season, this peak trading period is crucial to boost sales and profit margins”, says Steven Heilbron, CEO of Capital Connect. “Yet with a new wave of COVID-19...
This holiday season checking off that gift list will look a little different than in past years. Many shoppers are planning to rely on e-commerce for a significant amount of their holiday shopping. Digital gift card sales are also likely to increase. However, given the spike in digital activity predicted over the...
Micros South Africa, a leading hospitality and restaurant industry solutions provider has equipped the first two restaurants in the country with its new smart drive-thru point of sale solutions for fast-food outlets. The system goes live at the newly launched Pedros Flame Grilled Chicken outlet in Inanda, Kwa-Zulu Natal, along...
- Advertisement -

Get in touch

9,200FansLike
22,877FollowersFollow
681SubscribersSubscribe

Recent Posts