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How retailers can apply platform business thinking to magnetise customers
Local retailers have an incredible opportunity to get a head-start on competition, by applying the science of digital platform thinking, to transform decades-old practices and deliver new value to customers. Platform businesses – the likes of YouTube or AirBNB –…
eCommerce automation set shake things up in South Africa
2017 was a pivotal year for ecommerce and one that saw its continued rise as a global industry. With the ceaseless advancement of technology and new concepts such as artificial intelligence and augmented reality poised to alter the landscape for…
Azumi Mobile to feature PayJoy’s Lock system
On Wednesday 28 February 2018 Azumi Mobile announced that its devices will support PayJoy’s Lock system, a patented Android application that can remotely lock and unlock smartphones offered on an instalment plan by retailers, mobile operators, and finance companies. The…
Retailers adopt new tech to buck the hammered economy
South African retailers have embraced a considered approach to digitalisation, innovation, and technology adoption to load their arsenal against the fiscal onslaught of a wounded economy. They are under so much pressure from the ratings downgrades and political instability, yet…
Retailers need an integrated technology platform to streamline processes
Online shopping has never been easier or more intuitive. You’re at work or laying in bed, and with a simple click of the mouse you can book a dream vacation or the latest curved smart television, or your weekly groceries…
In-store digital signage influences the customer journey
“In recent years in-store digital signage has evolved at high-speed and further innovations and advancements will continue to fuel this technology evolution in the retail space,” says Andrew Ridl, CEO of One Digital Media (ODM), a supplier of Digital Signage…
OLX shuts down offices in Nigeria, Ghana and Kenya
On 6 February 2018, it emerged that OLX, an African e-commerce platform, has shut down all its offices in Africa except the one in South Africa. The company, which is owned by Multinational media group and investor Naspers, has thus shutdown…
South Africa: Popular clothing store, Cotton On, launches online store
Global retailer, the Cotton On Group, has announced that it has launched an online store. The platform, according to the company, will offer South African customers new ways to shop by providing 24/7 access to on-trend products with the launch…
The digital evolution of South Africa’s shipping industry
As South Africa’s maritime and shipping industry continues to benefit from technological interconnectivity, the sector is on the brink of a true digital evolution – but requires dynamic changes to be made to its policies. “The maritime sector is undergoing…
Six key advantages to using managed services for your e-commerce
Managed services definitely provide the quality benefit of outsourcing IT or other technical needs for strong management and consistency. The use of managed services will help maintain customer service and relationships, ensuring that technology is the greatest need when building…
Three trends in e-commerce to look out for in 2018
E-commerce has continued to grow in 2017 with a disruptive effect on physical shopping malls and retail giants like H&M. The growth is likely to continue in 2018. Ingemar Gleissman, Founder and CEO of Nordic online marketplace Webgallerian, identifies the…
Transformation in Africa’s digital retail landscape
Undeniably, digital transformation continues to dramatically change the way we live and do business – almost daily it seems. Globally, the retail industry is one of the top industries in which we are seeing massive strides and changes when it…
Nigeria: MTN and Kwesé announce distribution partnership
On 18 December 2017 Kwesé TV and MTN announced that the companies will collaborate on the sale of Kwesé TV decoders through MTN stores across Nigeria. For any consumers who are looking to subscribe to Kwesé TV can now walk…
Top 5 African eCommerce sites to do your Christmas shopping on
It’s Christmas time, and what’s not to like about Christmas. Time off work, time with family, time to completely unwind and refresh yourself for the new year ahead are all aspects of the festive period we are about to enter.…
Get the most out of online shopping this festive season
The festive season is already upon us. This time of year, the last thing anyone wants to do is fight crowds at a busy shopping centre, or spend hours in stores trying to find the best deals on holiday gifts.…
It’s a wonderful time of the year…for hackers
The holiday season is in full swing and once again we can expect to see a surge in cyber attacks targeting retailers and consumers. Research from the National Retail Federation shows that spending during the winter holidays outstrips retail sales…
