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Microsoft and Walmart team up to take on Amazon
Microsoft and Walmart are teaming up for a five year strategic partnership that will take on rival Amazon in both technology and retail. The move is aimed at helping Walmart compete better against Amazon, which is taking a growing share…
Jumia celebrates six years of creating a sustainable impact in Nigeria
Jumia’s six years anniversary celebration taking place throughout the month of July, aims at celebrating major milestones achieved over the period of its operations in Nigeria. These include, for instance, the listing of over 5 million unique products on the…
Increase customer loyalty by maximising every retail interaction
The growth of retail lies in the detail The retail game is changing at a rapid pace. We now live in a customer-driven world where the shopping experience is dictated by customers, and vendors need to be responsive to their…
Technology offers retailers respite in shrinking economy
As business confidence in South Africa plummeted six points in June on the back of disappointing gross domestic product figures for the first quarter, South African retailers battle to achieve profitability, compounded by a PwC survey that names South Africa…
Online retailers dependent on timeous and secure delivery
Digitally connected consumers are always looking for a bargain, convenience and a seamless experience when buying online. However, while the website may be the doorman for a happy customer experience, the service is only complete once the customer has the…
Jumia building tomorrow’s African e-commerce infrastructure
The chief executive officer of Jumia Nigeria, Juliet Anammah has revealed that the company’s integrated and interconnected ecosystem across its 23 markets in Africa has helped to build a solid foundation for the company in Nigeria and across Africa. “We…
Unlocking the power of personalisation through in-store Wi-Fi
The exponential rise of disruptive technology trends has added a new dimension to consumer expectations. Connectivity is now one of the most critical differentiators and businesses have no choice but to provide customers with internet connectivity while they are onsite.…
HomeFixer announces innovative collaboration with Hirsch’s
South Africa’s recently launched home improvement app, HomeFixer, has announced a partnership with Hirsch’s, one of South Africa’s most well-known independent home appliances and furniture store. HomeFixer Founder and Managing Director, Renaldo Bothma, says that the home improvement app is…
Snapchat reveals new Spectacles that can take photos
Snap Inc. is determined to make its camera-equipped sunglasses a hit. Snapchat has begun selling a new version of its eyewear with built-in cameras after the first version failed to catch on with users of the youth-oriented social network. The…
Amazon now wants to leave packages in your car
In 2017, Amazon asked for permission to unlock your front door so it could deliver packages inside your home. Now the Amazon wants to offer the same service for vehicles. The online giant said its Amazon Key, which enables in-home…
Embracing a more connected South African retail environment
The increased connectedness of consumers is contributing to a more dynamic environment – one where expectations on what the buying experience must entail are evolving. Thanks in part to the African mobile phone market that was expected to grow 6.2…
E-commerce paves the way for entrepreneurs in Ghana
Global technological advancement has transformed numerous economic societies. The impact of technology specifically the internet on our business economy in Africa is remarkable. Currently, Ghana is experiencing a gradual transformation in its economy because of the technological (internet) boost in…
Amazon launches international shopping feature
Amazon has announced its new ‘International Shopping Experience’ feature within the company’s app, which is now available on the mobile browser and app for both Android and iOS. This feature offers the ability to shop in 25 currencies and choose…
Kenya: PayPal, Safaricom partnership enables cross-border mobile payments
PayPal and Safaricom have announced a collaboration that will allow Kenyans to move money between their M-PESA and PayPal accounts. The new service aims to eliminate barriers that have hindered consumers and businesses in the country from taking full advantage…
Changes to South African VAT regulations to include software and electronic services
Before 2014 the supply of inbound electronic services required the South African recipient to declare VAT on these services. That didn’t work so well. So, with effect from 1 June 2014, the VAT Act was amended and regulations were introduced…
Shifting the mindset from telco to retail
Telecommunication service providers (Telcos) are multifaceted businesses. More than just service providers offering data and connectivity services, Telcos are also retailers that provide handsets, accessories, repair services, insurance and a host of other add-ons. Like many other retailers, Telcos are…
