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FNB has been harnessing artificial intelligence (AI) to reimagine risk management and forensic due diligence processes. The result is the ability to review profiles for various financial crimes holistically, more rapidly, and more consistently, and free up the time of analysts to perform the functions that they remain better...
As businesses across South Africa start returning to work, the safety of employees and customers is of paramount importance. This means that employers will have to make extra changes to their regular operations in order to open and stay safe. Technology can play a critical role in helping businesses implement...
Nigerian firms that offer extensive customer support on their platforms are eagerly snapping up chatbot solutions to improve Customer Experience (CX) and drive down costs. This technology is becoming simpler, cheaper to deploy, and can be integrated across various chat channels. Chatbots are rapidly changing the game for many businesses,...
In Wuhan, China, when the rate of coronavirus infection was at its highest, doctors were able to use an AI algorithm to scan the lungs of thousands of patients. The algorithm in question, developed by Axial AI, analyses CT imagery in seconds. It is able to declare whether a patient...
Is artificial intelligence reinventing insurance? This was the question posed by Bill Hoggarth, national sales manager at Datacentrix. He was speaking at the recent ‘Robotics, Drones and AI in Insurance Conference’, held in Rosebank, Johannesburg. In answer to the question, Hoggarth clarified that no, he did not believe that artificial...
With social distancing in place and serious concerns about the spread of the COVID-19 novel coronavirus, Zindi - a crowd-sourcing startup and social enterprise that seeks to grow AI in Africa - will demonstrate the power of their online platform to crowd-solve challenges in health, education, environmental conservation, and...
iCE3X has become the first cryptocurrency exchange in South Africa to launch native token in the form of Artificial Intelligence Coin (AIC) - a token developed by iCE3X, one of the oldest cryptocurrency exchanges in South Africa and Nigeria. The token aims at reducing the cost of transactions on...
YouTube is relying on AI video moderation during the COVID-19 pandemic as many of its human reviewers are being sent home to limit the spread of the maligned virus, confirms The Verge. What this means to video producers and consumers is that videos might simply be taken down simply by...
The University of Johannesburg (UJ)'s Institute for Intelligent Systems has developed a tech-driven toolkit to assist healthcare practitioners to monitor and diagnose patients, reports IT Web. The device is named e-mutakalo, the Tshivenda word for "Health". The new smart toolkit collects, processes and analyses real-time vital signs. UJ says that this...
The Johannesburg Stock Exchange (JSE) is preparing to set in motion a plan to use artificial intelligence (AI) to combat insider trading and other transgressions by listed companies, curving clandestine activities and corporate crookery, reports the Business Times. JSE CEO, Leila Fourie says the stock exchange was “investing heavily in...
Africa stands on the precipice of emerging technologies and innovation in response to decades of hardship and frustration. Amongst those innovations are those in the AI sphere, with African developers and innovators finding unique and lucrative ways to make the lives of clients and customers easier. Here are 5 ways AI...
An AI algorithm created at MIT has just discovered a powerful new antibiotic that kills some of the world’s most dangerous drug-resistant bacteria. “In terms of antibiotic discovery, this is absolutely a first,” said Regina Barzilay, a senior researcher on the project and specialist in machine learning at MIT The drug...
In 2020, three themes will heavily influence our private and professional lives: employee experience, artificial intelligence (AI), and sustainability. Business success will depend on how well enterprises manage the associated challenges and opportunities. Shining a spotlight on employees One theme that is bound to shape business success in 2020, and beyond,...
With customer experience considered a significant factor in driving customer loyalty and retention, companies must do more to ensure their call centres are up to the task. This is where innovative technologies such as artificial intelligence (AI) and robotic process automation (RPA) have become instrumental. Whether they are inbound or...
Google's CEO, Sundar Pichai says that Artificial Intelligence (AI) could cause unthinkable damage if left unchecked - that's why it is so important it's regulated. In a letter penned to the Finacial Times, he explains how AI can potentially save lives, but in the wrong hands, it could be...
The fourth industrial revolution (4IR) is gaining traction in all sectors. Artificial intelligence (AI), robotics and automation are being applied to create ingenious innovations – advancements aimed at making life easier, improving productivity and speeding up the evolution of industries. McKinsey Digital reports that most aspects of car manufacturing will...
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