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The role of the chief financial officer (CFO) has expanded beyond the traditional gatekeeper to financial resources, chief accounting officer and head recordkeeper. Today, CFOs in the digital enterprise are enablers of growth and strategic advisors to the CEO. Accenture research shows that 80% of CFOs see identifying and targeting...
Responsible artificial intelligence (AI) provides a framework for building trust in the AI solutions of an organisation, according to a report from Accenture. It is defined as the practice of designing, developing, and deploying AI with good intention to empower employees and businesses, and fairly impact customers and society. In...
The artificial intelligence (AI) market is predicted to reach revenues of $156 billion by the end of 2020, according to IDC, with the largest segments being application and enterprise relationship management (ERM) at 20% and 17% respectively. The scale of AI growth alongside developments in automation, machine learning, deep learning,...
The events of 2020 have opened the world’s eyes to digital transformation as never before. Despite many people not being aware of the term, remote learning, working and socialising has seen people embrace more technology than ever. Much of this adoption is of technology that has been around for quite...
More than 500 million people use the Google voice assistant — found on Android phones and other Google devices like smart speakers — each month. This is just one sign of how quickly voice-powered artificial intelligence (AI) systems are becoming a part of our everyday lives. You can already ask...
The world is now entering into the era of the digital economy, leaving the industrial era behind with the emergence and rapid development of Information and Communications Technology (ICT). According to a survey conducted by global research and advisory firm Gartner, 75% of large enterprises have already transferred their...
The Central University of Technology (CUT) of the Free State has introduced Microsoft’s Artificial Intelligence programme (AI) to address the demand in the province, and South Africa in general. “This University programme provides organisations the opportunity to bring on board a groomed AI Engineer with the certified skills and hands-on...
While an omnichannel approach has become the norm across most industries, forward-looking businesses are considering the next level to gain competitive advantage. To disrupt a market using omnichannel strategy businesses will need to turn to Artificial Intelligence (AI), this according to Andrea Tucker, Research and Development Head at e4. “AI...
By 2022, Gartner predicts that 70% of customer interactions with businesses will involve emerging technologies such as machine learning (ML) applications, chatbots and mobile messaging. It's as good a time as any to consider introducing chatbot functionality to your business. Chatbots are a bit like magic in that they are...
Microsoft and SAS have announced an extensive technology and go-to-market strategic partnership that hopes to enable customers to easily run their SAS workloads in the cloud, expanding their business solutions and unlocking critical value from their digital transformation initiatives. As part of the partnership, the companies will migrate SAS’ analytical...
Amazon has announced that it will implement a one year ban on law enforcement from using its facial recognition platform, Rekognition. "We’re implementing a one-year moratorium on police use of Amazon’s facial recognition technology. We will continue to allow organizations like Thorn, the International Center for Missing and Exploited Children,...
Advances in artificial intelligence (AI) are accelerating at an unprecedented pace. Today, business leaders are able to augment their decision-making and problem-solving capabilities through a myriad of capabilities powered by AI. With a continued rise in the adoption of Industry 4.0 technologies such as the Internet of Things (IoT), Analytics,...
Africa Data Centres announced it has joined the NVIDIA DGX-Ready Data Centre program, allowing organisations across the African continent to connect with AI-ready facilities for seamless, rapid and cost-effective AI deployments. Africa Data Centres is the first and only network of interconnected, carrier- and vendor-neutral data centres on the African...
FNB has been harnessing artificial intelligence (AI) to reimagine risk management and forensic due diligence processes. The result is the ability to review profiles for various financial crimes holistically, more rapidly, and more consistently, and free up the time of analysts to perform the functions that they remain better...
As businesses across South Africa start returning to work, the safety of employees and customers is of paramount importance. This means that employers will have to make extra changes to their regular operations in order to open and stay safe. Technology can play a critical role in helping businesses implement...
Nigerian firms that offer extensive customer support on their platforms are eagerly snapping up chatbot solutions to improve Customer Experience (CX) and drive down costs. This technology is becoming simpler, cheaper to deploy, and can be integrated across various chat channels. Chatbots are rapidly changing the game for many businesses,...
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