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i-Pay saves Black Friday for local retailers
Even though local retailers braced themselves for Black Friday, the onslaught on systems still resulted in all the major payment mechanisms buckling under the pressure. Once again instant EFT payment provider i-Pay has remained completely available and stable while handling…
The impact of hyper-availability on e-tailing
South African e-tailers are experiencing a surge in customers thanks to the convenience and pervasiveness of mobile devices supporting online shopping apps. With people expecting a seamless customer experience between an app, online store, and fulfilment of order, a business…
Black Friday tips for mobile shoppers
It’s November! The season for crazy looking ‘Mo’s’ and pre-festive season shopping deals. Of particular interest is Black Friday, the fourth Friday in the month when retailers offer consumers bargain deals. This is something that is gaining more and more…
“We need economic growth to stimulate retail sales in Africa” – Grant Morgan
Black Friday has quickly become a major retail campaign in South Africa, particularly for online stores. Last year, overall sales spiked by almost 2600% on the day. But online retailers in particular encountered major issues with website uptime or payment…
First wave of speakers announced for Digital Retail Forum 2019
Over the course of a decade or so, the retail industry has seen a massive shift towards the adoption of technologies that add value to the evolving customer journey, and the innovation of products and services. Under the theme “Harnessing Digital Technology…
Black Friday to boost local e-Commerce
South Africa’s e-Commerce will get a major boost on Black Friday and Cyber Monday as consumers are increasingly becoming aware of the convenience of online shopping to avoid the long queues, says FNB. Last year, FNB processed an average of…
How banks can improve payment chaos this Black Friday
During Black Friday 2017, Standard Bank’s transaction volumes on its credit and debit cards spiked more than 100% compared to the same event the previous year. In 2016, Absa said its total customer issuing spend for the Black Friday weekend…
How retailers and consumers can prevent cyber fraud this Black Friday
With Black Friday fast approaching, and a lot of retailers are preparing for an influx of sales and consumer traffic across all points of purchase – apps, online and in-store. This high volume of purchases puts most retailers and consumers…
How to beat the Black Friday delivery blues
The biggest challenge on Black Friday isn’t a system crash or a payment failure. It’s the delivery problems that come after the purchases have been made. This year, courier companies are working closely with e-tailers to ensure that delivery expectations…
Black Friday tips: Safe shopping starts with awareness
One of the most common pieces of advice we get about avoiding phishing scams is that, if it seems too good to be true, it probably is. Except this doesn’t really apply on Black Friday. For one day a year…
How to shop online safely this Black Friday
What to do before, during and after your Black Friday online shopping sprees, to protect yourself and your loved ones from possible hackers and identity theft. Cyberattacks, data breaches and hackers are a constant threat in today’s digital world. At…
DEFY leads communication at the Turkey – Africa II. Economic and Business Forum
The second annual Turkey – Africa II. Economic and Business Forum was held in October in Istanbul. Hosted by the Ministry of Trade and organized by Foreign Economic Relations Board of Turkey (DEiK), in collaboration with the African Union (AU),…
Black Friday campaign launched by Jumia Ghana
Ghana’s leading online retail company on Friday officially announced it’s biggest online sale of the year. Speaking during the press briefing held in Accra, Jumia Ghana’s management shared insights on the upcoming Black Friday sale as well as plans and…
5 tips to consider when shopping online this Black Friday and Cyber Monday
It is that time of the year again where consumers are preparing for Black Friday and Cyber Monday. To avoid long queues and the hassle of getting to the shops, more consumers are now opting for online shopping. It is…
Modern technology can help you drive safer – and save money – this Festive Season
For consumers worried about the ever-increasing costs of fuel, installing a telematics solution could assist in decreasing the cost of your insurance premiums. Ever-increasing fuel prices are pushing South Africans to explore every avenue to reduce their costs. According to…
Consumer electronics expo to boost South Africa-China trade
Economic powerhouse China has been South Africa’s biggest trade partner for the past nine years – and the potential for growth is unbounded. The second annual International Consumer Electronics Expo South Africa (ICEE•SA 2018) will be taking place in Sandton…
