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2021 was a year of recovery and resilience, and one that brought extraordinary shifts in the way we live and work. Technology has been an important pillar throughout it all, helping the world to connect and collaborate, as it transformed…

According to mobile marketing provider CM.com, today many businesses are still responding to changes in the business environment brought on by the COVID-19 pandemic. The global crisis introduced the necessity to innovate, forcing many to rethink how they communicate with…

The Digital Cooperation Organization (DCO) has announced the further expansion of its membership by welcoming the Republic of Rwanda as a member state. The announcement means that the DCO, a multilateral organization dedicated to enabling a globally inclusive digital economy,…

The pandemic, which by now is widely known to have accelerated digital transformation across sectors, has vividly demonstrated to organisations the importance of being always-on and that their data is a digital business asset. Nathan Steiner, Senior Director, Systems Engineering,…

Freshdesk helped increase satisfaction scores across 20 million Multichoice subscribers; while Freshservice streamlined internal employee IT support tickets Freshworks Inc., a leading software company empowering businesses to delight their customers and employees, announced that African broadcasting and pay television company,…

The impact of the global pandemic on businesses revealed inefficiencies in outdated processes and highlighted the benefits of digital transformation. “There are still many organisations using paper-based document processes that are slow, cumbersome and difficult to manage,” says Jeremy Matthews…

Paratus Zambia’s brand-new data center (DC) opened in Lusaka, Zambia last month and opened the doors to new opportunities, particularly for its new technology tenants. The latest customer to sign up is the IT solutions expert, Corporate IT Solutions Zambia,…

Microsoft, the worldwide tech giant is establishing the Africa Transformation Office as part of doubling down on its investment in the continent, as well as an effort to continue enabling digital transformation “powered by Africans for Africa.” The company has…

The healthcare industry has been forever changed by digital transformation. Innovation in the medical space has led to advances in new treatments as well as cost savings that do not negatively impact the quality of care. The added benefit: faster,…

An innovative local software development partnership between 4Sight Holdings and Bidvest Advisory Services has created 4MIA powered by ALICE TM, a first-of-its-kind AI-powered automated digital transformation advisor. Developed on the ALICE TM platform, the intelligent predictive solution Monitors, Investigates and…

The use of digital recruitment tools by businesses is paramount in closing the skills gap and tackling the country’s ever-increasing unemployment rate. As the use of these tools expands across industries and sectors, the traditional CV will fast become unnecessary…

The transport sector’s only option to keep up is through digitalisation, Gautrain Management Agency (GMA) COO Tshepo Kgobe told delegates attending the Huawei Connect 2021 Transportation Summit held in the midst of Transport Month in South Africa. This is as…

South Africa’s water system is in trouble. In the 2020/21 financial year alone, there were over 55,800 pipe bursts, over a third of reservoirs have supply problems, and years of underfunding of infrastructure replacement and maintenance have drastically reduced the lifespan…

Over and above leveraging Artificial Intelligence (AI) and cloud services; it has been widely acknowledged that the key building block for true digital transformation is the need for businesses to become data-driven. Of course, this is a uniquely challenging task…

According to the UN Global E-Waste Monitor, global e-waste will reach 74 metric tonnes by 2030, an increase from the 50-million tonnes of e-waste we have to deal with today. Time is officially running out as the UN’s 2030 deadline…

There is no doubt that the pandemic has accelerated most digitalisation trends, compressing what was expected to take years into months. And this has been applauded by the technology industry and business alike, with, for instance, even the most cloud-skeptical…