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How Is Micro-Merchant Card Fueling Digital Transformation?
The rise of card acceptance devices in South Africa’s informal and micro-merchant sectors is reshaping consumer behavior and driving significant economic changes. The availability of affordable card acceptance is transforming these sectors, making it easier for merchants and consumers to…
The Pitfalls of Tap-and-Go: A Cautionary Tale
South Africa’s sophisticated banking system has allowed consumers to opt into multiple payment methods, all suited to their lifestyles and personal choices. The Mastercard 2022 survey found that 95% of South African consumers used at least one digital payment method,…
High-Growth Firms Foresee AI, GenAI Industries Revolutionary
Generative AI- GenAI and AI are expected to profoundly transform industries in the future, according to 91% of South African respondents (global: 81%) to the Dell Technologies Innovation Catalyst Research. This figure drops to 89% (global: 91%) for organizations reporting…
Digital Transformation Boosts Resilience in Manufacturing
There’s no escaping the reality that we’re in a challenging economic cycle filled with global and local uncertainty. Since 2020, the manufacturing sector has experienced an era of unprecedented change. Multiple overlapping – and largely unforeseen – macro-level shocks have…
Beyond Borders: Embracing the Fast Future of Money Transfers
Throughout history, the movement of goods across borders has relied on various forms of international payment. From bartering to electronic funds transfers, each advancement has brought increased accessibility and convenience. However, the traditional methods often come with significant delays, leaving…
Tech Enhancing Customer experience in Long-Term Insurance
Integrating technology serves as a crucial catalyst in reshaping customer experiences. As the insurance industry adapts to evolving consumer demands and digital transformations, leveraging technology trends has become essential for insurers aiming to stand out and build enduring relationships with…
Is Next-Gen Customer Service All About AI and Automation?
Customer service is in a state of flux. As budgets and staffing levels increase, so do customer expectations, keeping efficiency critical for delivering higher quality of service. Today’s customers demand fast, consistent, and personalized interactions, yet service teams are spread…
Why Is Business Automation Essential? Unveiling 5 Reasons
What does integration and automation entail? Simply put, it is a way of connecting different apps and services within your organization, as well as with third parties. It also encompasses how effectively you can connect your apps and services to…
5 key Cybersecurity Steps for SMEs Thriving in the Cloud Era
South Africa’s small and medium enterprises (SMEs) have embraced cloud services to take advantage of scalable subscription services that enable hybrid working models, allow them to turn IT from a capital cost into operational expenditure, and achieve higher levels of…
Can Augmented Reality Be the Future of Cybersecurity?
Recently Apple launched its Apple Vision Pro to much fanfare and has pushed the discussion of Augmented Reality (AR) beyond the realms of gaming and entertainment. From healthcare innovations to retail experiences and manufacturing enhancements, AR has the potential to…
How does technology integrate African markets globally?
Historically, Africa has been perceived as a continent brimming with untapped potential. Yet in recent years, significant strides in technology, infrastructure, and regulatory frameworks have propelled it into the spotlight of international financial markets. Today, Africa stands at the intersection…
Using AI for First Job Opportunities for South African Youth
Artificial intelligence (AI)-powered tools such as Google’s AI model and Gemini serve as the ultimate career companion, guiding graduates every step of the way. They provide a seasoned career coach, research assistant, and skills advisor right at their fingertips. Here…
Navigating the Future: Top 5 SASE Trends to Watch in 2024
With the first quarter of 2024 now closed, we can predict with a fair amount of accuracy what the key secure access service edge (SASE) trends of the year will be. Before discussing trends, let’s set the stage so we’re all working…
CFOs Need a Full View on (Non) and Financial Data: IT SP
Chief Financial Officers- CFOs of multinational corporations, especially those operating across diverse regions, face significant challenges in ensuring accurate audits across their entire business. Time zones, cultural disparities, and logistical hurdles, including numerous product systems, make achieving a unified financial…
Is Cryptocurrency the Key to Zimbabwe’s Economic Recovery?
With the recent revocation of U.S. economic sanctions against Zimbabwe, a significant opportunity arises for the country’s financial services industry, especially in the domain of cryptocurrency exchanges. The Office of Foreign Assets Control (OFAC) has announced the removal of Zimbabwe…
When AI Models Infringe Copyright in Training Content: Legal
Generative Artificial Intelligence- AI models have revolutionized various industries, from art and music creation to natural language processing. However, concerns are emerging regarding the size and integrity of training materials used for these models and the possibility of copyright infringement.…
