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Firstly, the fact that the largest eCommerce business in the world has come to SA proves that there is major growth still to come in eCommerce in SA. If that wasn’t the case, they wouldn’t have come here. This sentiment…

According to Director and Co-Founder for PaySpace, Warren van Wyk, in the decentralized technology era, ERPs can remain the central pillar of business systems by effectively integrating other software. He advises on “How can you prevent integration mistakes that result…

It’s election season in South Africa. This period sees all political parties and independent candidates employing various strategies, including political tactics and gimmicks, to capture the hearts of potential voters, both young and old. The adage goes, “He/she who shouts…

The rise of card acceptance devices in South Africa’s informal and micro-merchant sectors is reshaping consumer behavior and driving significant economic changes. The availability of affordable card acceptance is transforming these sectors, making it easier for merchants and consumers to…

South Africa’s sophisticated banking system has allowed consumers to opt into multiple payment methods, all suited to their lifestyles and personal choices. The Mastercard 2022 survey found that 95% of South African consumers used at least one digital payment method,…

Generative AI- GenAI and AI are expected to profoundly transform industries in the future, according to 91% of South African respondents (global: 81%) to the Dell Technologies Innovation Catalyst Research. This figure drops to 89% (global: 91%) for organizations reporting…

There’s no escaping the reality that we’re in a challenging economic cycle filled with global and local uncertainty. Since 2020, the manufacturing sector has experienced an era of unprecedented change. Multiple overlapping – and largely unforeseen – macro-level shocks have…

Throughout history, the movement of goods across borders has relied on various forms of international payment. From bartering to electronic funds transfers, each advancement has brought increased accessibility and convenience. However, the traditional methods often come with significant delays, leaving…

Integrating technology serves as a crucial catalyst in reshaping customer experiences. As the insurance industry adapts to evolving consumer demands and digital transformations, leveraging technology trends has become essential for insurers aiming to stand out and build enduring relationships with…

Customer service is in a state of flux. As budgets and staffing levels increase, so do customer expectations, keeping efficiency critical for delivering higher quality of service. Today’s customers demand fast, consistent, and personalized interactions, yet service teams are spread…

What does integration and automation entail? Simply put, it is a way of connecting different apps and services within your organization, as well as with third parties. It also encompasses how effectively you can connect your apps and services to…

South Africa’s small and medium enterprises (SMEs) have embraced cloud services to take advantage of scalable subscription services that enable hybrid working models, allow them to turn IT from a capital cost into operational expenditure, and achieve higher levels of…

Recently Apple launched its Apple Vision Pro to much fanfare and has pushed the discussion of Augmented Reality (AR) beyond the realms of gaming and entertainment. From healthcare innovations to retail experiences and manufacturing enhancements, AR has the potential to…

Historically, Africa has been perceived as a continent brimming with untapped potential. Yet in recent years, significant strides in technology, infrastructure, and regulatory frameworks have propelled it into the spotlight of international financial markets. Today, Africa stands at the intersection…

Artificial intelligence (AI)-powered tools such as Google’s AI model and Gemini serve as the ultimate career companion, guiding graduates every step of the way. They provide a seasoned career coach, research assistant, and skills advisor right at their fingertips. Here…

With the first quarter of 2024 now closed, we can predict with a fair amount of accuracy what the key secure access service edge (SASE) trends of the year will be. Before discussing trends, let’s set the stage so we’re all working…