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From crisis to continuity. Small and medium enterprises- SMEs today depend on digital technology to run their businesses. Disaster recovery and business continuity planning are an essential component of preparing your business for a disaster and ensuring it can keep…

The rapid uptake of artificial intelligence (AI) tools like ChatGPT (OpenAI) and the recent launch of Copilot, integrated across Microsoft’s platforms, have raised concerns about the impact on employment Individuals can use AI and automation to their advantage, unlocking opportunities…

The global business process outsourcing (BPO) market is currently valued at over $260 billion and is expected to exceed $500 billion by 2030, according to Grand View Research. Africa is at the center of this outsourcing boom, offering competitive outsourcing solutions…

Smart home security systems have undoubtedly revolutionized the way we safeguard our homes, offering a sense of control and enhanced safety. However, as with any technology, the security of these systems is of paramount importance. Security devices for smart homes…

A point of sale, commonly referred to as POS, is a vital cornerstone of any retail business, regardless of whether it sells products or services. However, a misunderstanding of the definition of POS sees many small and medium-sized retailers fall…

Internet and network outages are a constant threat to any enterprise in South Africa. Whether it’s an issue experienced by the service provider, an internal misconfiguration, a cybersecurity incident, or an act of human error. There are severe consequences to…

The emergence of Prompt Engineering offers software developers a distinct chance to enhance efficiency. However, this opportunity only materializes when they possess the requisite skills to precisely define requests, maintain clarity in process management, and establish transparent policies shared with…

History is in the making as we meet AIbraham Lincoln, the world’s premier AI presidential contender. AIbraham Lincoln, also known as Abe2.0, steps into the political arena today, heralding the commencement of its groundbreaking political journey and its ambition to…

World Telecoms Day: MTN celebrates 30 years and looks towards 2054. Three decades ago, South Africa stood at a critical juncture. While grappling with the remnants of the past, it also stood on the edge of democracy and a brighter…

South African banks persist in combating social engineering, with over half of respondents in a recent industry survey citing APP fraud as their top concern. Financial fraud stemming from social engineering scams remains a major worry for South African banks,…

Online scams are evolving at a worrying pace, posing challenges even for the most seasoned IT and online security professionals. Some of these experts have even admitted to falling prey to cybercrime themselves – indicating that no one, regardless of…

Hollywood adores nothing more than a sleek, intelligent robot. We’ve witnessed humanoid assistants, towering war machines, and even robotic companions. However, despite their on-screen dominance, some of cinema’s most iconic robots would falter in the real world. An impractical robot,…

The rise of financial technology (fintech) in Africa is not just a story of innovation; it’s a narrative about empowerment and transformation. As the continent continues to grapple with the challenges of limited access to traditional banking services, fintech has…

For anyone frustrated by the never-ending need to produce travel documents, passports, boarding cards, declarations, and approvals at multiple checkpoints along the air travel journey, then biometrics is the answer. Fortunately, it is also the future. Until now, many borders…

When it comes to accessing essential services, such as national medical care, grants, and the ability to vote in elections to shape national policy, a valid identity document is critical. In South Africa, undocumented citizens are restricted in their ability…

While it’s true that great minds often share similar thoughts, relying too heavily on homogeneity can lead to hive thinking, a phenomenon we must strive to distance ourselves from as a society. This is according to Chief Strategy Officer for…