Newsletter Subscribe
Enter your email address below and subscribe to our newsletter
Mobile and Telecoms
Share your love
Vodacom’s Chatbot Answers up to 20 000 Customer Queries per day
With the nationwide COVID-19 lockdown in full effect, Vodacom has put numerous measures in place to protect customers and employees. These include measures that have seen frontline agents now working from home as well as stepping up its reliance on…
MTN Plans to Re-open Stores across South Africa
As South Africa’s economy slowly starts regaining traction, MTN has announced that all of its 410 stores across the country would reopen. Around eighty per cent of MTN’s stores already began trading on May 1. Limited trading hours, a strictly controlled…
Safaricom Offers Free Data for Frontline Health Workers in Kenya
Safaricom Kenya has just announced new plans to improve communication support for COVID-19 pandemic response teams. After a request from the Mutahi Kagwe, Cabinet Secretary of Health, the mobile operator will be providing more resources meant to make operations easier…
Here’s How Much Vodacom 5G will Set You Back
Vodacom has switched on its 5G mobile network in Johannesburg, Pretoria, and Cape Town, after being assigned temporary spectrum by the Independent Communications Authority of SA (ICASA). ICASA had allowed Vodacom and other telecoms emergency access to high-demand radio frequencies…
Vodacom Launches Africa’s First Live 5G Mobile Network
Vodacom has switched on Africa’s first live 5G mobile network in three cities – Johannesburg, Pretoria and Cape Town – with further rollouts planned to other parts of South Africa. This network will support both mobile and fixed wireless services…
DFA Granted Licence to Operate in Zimbabwe
Open-access fibre-connectivity provider, DFA has become the first telecommunications provider in 10 years to be granted an operating licence by the Postal and Telecommunication Regulatory Authority of Zimbabwe (POTRAZ). The awarding of the Internet Access Provider Class B licence follows…
MTN Zambia Grants Free Access to e-learning Platforms
MTN Zambia announced that it has made access to online learning platforms free for university students so that they can adapt to learning from home during the COVID-19 pandemic. [Tweet “MTN Zambia announced that it has made access to online…
How Mobile Networks are Adapting to the New Normal
Shifts in data traffic have changed drastically as COVID-19 continues to separate many of us from our normal lives. But how are networks adapting? With dozens of countries on lockdown, and millions working from home, there has been significant pressure on…
Safaricom Makes Colossal 86% of Total Telecom Revenue in Kenya
The Kenya National Bureau of Statistics (KNBS) recently released its Economic Survey 2020 report, giving new insights into the country’s economy. Kenya’s ICT sector remains an important piece of the economy, and within this sector rests Kenya’s telecom industry, and…
MTN and Competition Commission Finally Agree on Reduced Data Prices
MTN South Africa announced that it has officially finalised an agreement with the Competition Commission on a wide array of price adjustments – implemented 15 April. This agreement follows the Commission’s Data Service Market Inquiry in December 2019 and subsequent…
Openserve to Transform Broadband Access in South Africa
The demand for affordable broadband connectivity has significantly grown during the COVID-19 pandemic as consumers rely on having a consistent and reliable Internet connection. With this in mind, Openserve, South Africa’s largest telecommunications infrastructure provider, is set to wholesale its…
Safaricom Customers Use 1GB of Data Per Month on Average
With the release of Safaricom’s 2019/2020 FY results, there are new details about the massive telecom’s userbase and revenue. Service revenue grew by +4.8% year on year to $2.3-billion (KES 251.2-billion) from the $2.2-billion (KES 239.8-billion) recorded revenue of the…
Telkom to Support Faster Fibre for Free during Stage 4 Lockdown
South African network provider, Telkom has announced that qualifying Fibre and DSL Internet customers will realise improved network experience, free of charge, from 1 May 2020 – the same day that the country expects to enter stage 4 of the…
Openserve Upgrades Broadband Speed during Pandemic
South African network infrastructure provider, Openserve is upgrading data speeds for fibre and DSL customers – effective 1 May 2020 and lasting for three months. This is in response to market changes as a result of COVID-19. With social distancing and…
Telkom Kenya Invests in Additional Project Loon Balloons
A larger fleet of Loon balloons is heading to Kenya after successful launches from Loon’s launch site in Puerto Rico. These balloons will join the eight balloons that are already active and part of a network integration exercise in Kenyan…
MTN Zambia Launches Instant Messaging App
MTN Zambia, in partnership with Simfy Africa, has officially launched the free instant messaging app ‘Ayoba’ which is available for Android devices downloadable from the Google play store. Ayoba users can securely send and receive text messages, voice messages, videos,…
