New research from Forrester, The Five Key Success Factors of Every Digital Business, has identified five key success factors that e-commerce businesses need to strategically plan for as they launch or expand their organisations. Having the right people, the right organisational structure and an innovative idea for online sales is...
Safaricom, in partnership with mSurvey, has announced the launch of Customer Wallet, a mobile platform that quantifies offline consumer spending habits and trends. Consumer Wallet uses mSurvey’s mobile messaging platform to measure and benchmark Kenya’s cash economy. A beta version of the product was piloted in March 2017 with potential...
TransferTo, a global B2B Cross-Border Mobile Payments Network, has partnered with global e-commerce platform, MallforAfrica, to offer shoppers living in Africa with direct online access to over 200 major retailers across Europe and the USA. Over the last few years, e-commerce has been growing in popularity across Africa. According to McKinsey,...
Within an African e-commerce sector which is plagued by cash, with the majority of payments still being made in cash at the point of delivery, Mastercard has partnered with Nigerian tech start-up, NetPlus to develop an e-commerce solution that will help make cash a thing of the past, for...
Unless they can run smart, modern Customer Relationship Management (CRM) strategies, traditional and online retailers will struggle to grow their customer base. New approaches are set to disrupt how marketers reach their target markets, and they need to be embraced rather than resist. Bradley Elliott, director at digital agency...
  In what is another step forward for Huawei in the South African market the company recorded a 68% growth in the first month of sales of the new flagship devices the P10 and P10 plus when compared to that of last years model the P9 series. What makes this...
For organisations operating in the digital era - in which consumers are always connected, on the go, and looking for quicker and easier ways to get things done - standing out as a leader and innovator is harder than ever. To be a leader in the growing e-commerce sector, however,...
    We’re talking about the future potential of Artificial Intelligence (AI), augmented reality, and automated drone delivery. We’re talking about beacons and smart mirrors and geolocation services. But really, the retail technology conversation needs to be happening at a more practical and immediate level. In South Africa, the bulk of purchasing power...
Rapidly evolving technologies, changing demographics, and consumer preferences have created a change in the consumer product industry. With a growing shift in retail industry trends, driven by technology and access to the Internet, consumers are now accessing most stores and brands through online platforms. The growth in online shopping trends,...
Rabaki.com, a South African online shopping store, has introduced new solutions to overcome the realities of junk status in South Africa. Through their two new features namely Reseller initiative and online Lay-by payment plan, Rabaki.com plans to challenge the junk status by providing unemployed people and small businesses with...
South African retailers have long lagged their counterparts in the U.S. and Europe in terms of embracing new digital channels to improve business operations and marketing. However, they are now moving to catch up amid an increasingly competitive environment and demands from tech-savvy consumers. Analysts predict an omni-channel future for...
In 2017, it is estimated, there will be over 16 million active smartphone users in South Africa. This number is expected to grow exponentially over the next five years to reach more than 21 million active users. The rapid rise in mobile phone usage in South Africa can primarily...
Spree has launched an image search and similar style shopping app features. The online fashion retailer is the first  in Africa to offer innovative technology that identifies clothing or footwear seen in photos and images and finds users something similar in their app. The Spree app now features a camera...
Yesterday at Computex 2017, Dell revealed two new all-in-ones (AIO) and a new gaming desktop to round out its popular Inspiron PC product line. The new products will be available starting today on Dell.com and worldwide in the coming weeks. Dell’s new line-up includes the Inspiron 27 7000 All-in-One (AIO), the...
It has been announced that the iconic Nokia 3310 will be available, in its revamped form, in South Africa from the 29th of May. The company driving the release of Nokia's latest range of smartphones, HMD Global, made the announcement while Shaun Durandt,  General Manager for HMD Global Southern...
Jumia has joined forces with Mastercard to drive cash out of the online retail sector and provide a more secure and convenient way for consumers to shop online. Many online purchases are still being paid for with cash at point of delivery. Africa’s online retail sector presents an exciting opportunity...
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