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Q-HOP Reveals Retail Trends for 2023
The overriding retail trend for 2023 will be convergence of technologies and this trend will have widespread significance. This is according to Ajay Lalu, Director and co-Founder of Q-HOP – exhibitor at NRF 2023 – who adds that retailers must…
Clickatell Predicts Mobile Messaging to be the Next Big Channel for Digital Commerce in 2023
Clickatell, a Chat Commerce and business messaging leader, conducted research on customer service trends and preferences for travel and retail and identified that brands that personalize both their digital and in-person commerce experiences can generate more meaningful and lasting customer…
New Grocery Delivery App Launches in South Africa
No more time-consuming shopping queues, hour-long waits or crossing fingers for an available delivery slot. Grocery deliveries just became simpler and faster with the launch of on-demand shopping app Yassir Express, which went live last week in Gauteng. Yassir Express…
What role will technology play in the future of African retail?
The future of retail is an exciting and ever-changing landscape. With technology revolutionizing the way consumers shop and interact with brands, the retail industry is on the brink of a major transformation. In the coming years, retailers will need to…
South African Retailer Joins The Metaverse
As part of its annual Black Friday promotion, mass retailer Game becomes the first retailer of its kind in SA to join the metaverse – through a Game-branded Roblox game. The game, which is unlike anything consumers have seen from…
Hyper personalisation and enhanced CX will be key to online retailers’ Black Friday campaigns
Despite tough economic conditions, such as surging inflation and the rising cost of living that are forcing consumers to tighten their belts, South African retailers are preparing to cash in on the busiest day of the year for retail sales…
South Africa’s Shoprite invests in local tech start-up
The Shoprite Group made its second minority investment in a South African tech start-up this year. In the most recent transaction, the retailer is among a group of companies, led by Buffet Investments and KLT, in an undisclosed expansion round…
5 Top E-Commerce Trends to Watch Out For in 2023
The explosion of e-commerce seen over the past few years is set to continue its upward trajectory well into 2023, according to digital experts at Nerdware. “Customers’ need for convenience has only accelerated in the wake of the pandemic,” says…
Online Shopping Surges in SA, but Not All Shoppers are Equal
The retail industry in South Africa remains a major contributor to the economy, employing more than a million people, which makes it the second largest employer after the government. It is also the third biggest industry sector and contributes some…
Jumia’s New Partnership Could See Drone Deliveries Across Africa
African e-commerce giant Jumia has announced today a new partnership with instant delivery service Zipline, which owns a fleet of lightweight delivery drones, to work on pioneering drone deliveries across the continent. According to the company, Jumia began testing and…
Shoprite Group Takes its Petshop Brand Online
The Shoprite Group announced it is expanding its e-commerce presence by taking its Petshop Science brand online. This comes as the pet economy continues to grow in South Africa – in just one year, Petshop Science has opened 22 physical…
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Shoprite is Offering Bursaries to South African IT Students
The Shoprite Group is offering bursaries for the 2023 academic year to high-performing students enrolled for degrees in Information Technology students. Other students who will benefit from the bursaries include Accounting, UI Design, Food Science students and more. Every year…
Vodacom Business Deploys Technology to Connect Retailers to Suppliers
Vodacom South Africa’s business unit, Vodacom Business, says that it has plans to digitise the retail industry by connecting retailers to suppliers. It has started deploying Software-Defined Wide Area Networking (SD-WAN) technology to retailers. “Meeting these customer needs requires a…
Is Game Starting to Bounce Back After a Dismal Few Years?
South African retailer, the Massmart-owned Game, says that it is starting to bounce back after a few years of slumping sales and a massive decrease in foot traffic brought about by a variety of factors, including the COVID-19 pandemic. In…
Nomanini Launches New App for Retailers in Africa
Nomanini, a fast-growing fintech platform in Africa, has on Monday announced the launch of a new supply chain finance solution called StockNow that connects FMCGs and financial service providers to serve Africa’s informal retailers at scale. StockNow, an easy-to-use app…
Shoprite Group Launches New Division to Support SMMEs in SA
The Shoprite Group has launched Shoprite Next Capital, a business division dedicated to capacitating and growing commercially viable SMMEs to further the Group’s continued efforts to give small suppliers access to its consumer market. The Group says that Shoprite Next…
