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As online fashion retail becomes increasingly influenced by AI-generated search and shopping experiences, South Africa’s fashion platform, Superbalist, is actively investing in Generative Engine Optimization (GEO)—a new frontier in e-commerce visibility. While traditional SEO focuses on ranking in search results,…

The retail industry is undergoing rapid transformation, and the upcoming Digital Retail Africa 2026 is set to prepare businesses for the challenges and opportunities ahead. With global players such as Amazon, Temu, and Shein revolutionizing the African retail market, and grocery…

Retail in Africa is undergoing a profound transformation. Fueled by rapid technological adoption, shifting consumer expectations, and the rise of connected commerce, the industry is pivoting from traditional practices toward digital-first models that are more agile, personalised, and efficient. Against…

McDonald’s South Africa is pleased to announce its certification as a Top Employer for 2025 by the Top Employers Institute. This marks the third consecutive year that McDonald’s South Africa has received this accolade, coinciding with three decades of the…

The Queue Problem Isn’t Going Away I’ve spent the past year knee-deep in the world of retail transformation – building SoftPOS systems with my team at Halo Dot, running live demos on devices in actual stores, and seeing the difference…

The shift from traditional retail to digital-first commerce isn’t slowing down; it’s accelerating. The retail industry is evolving faster than ever, and those who fail to adapt risk being left behind. We’re living through a time of massive transformation in…

Return fraud is one of the fastest-growing challenges facing e-commerce retailers today. From wardrobing and item switching to false “item not received” claims, abuse of return and refund policies quietly eats into margins and operational efficiency. The goal for retailers…

Recent research from Kaspersky highlights a notable shift in how artificial intelligence (AI) is used during the holiday season. Beyond its role as a shopping or planning assistant, AI is increasingly being relied upon for emotional support—a trend particularly evident…

In Kenya, tech platforms have quietly transformed the way Kenyans shop, snack, celebrate, and even solve last-minute emergencies. What was once just an app for lunch has become a gateway to an entire universe of possibilities. Leading this charge is…

Fynd, an AI-native retail technology platform backed by Reliance Retail Ventures Limited, announced its official expansion into South Africa, onboarding Surtee Group—one of the region’s most established luxury and fashion retailers. According to Statista, South Africa is expected to have…

Core’s Microsoft Surface Reseller Program is a comprehensive initiative designed to empower South African resellers to deliver Microsoft Surface hardware, accessories, and warranties to businesses across South Africa. The Surface Reseller Program is designed to help resellers stay competitive in…

Takealot has launched a new instant-delivery pilot, the “Get it Now” feature—powered by TakealotNOW in partnership with Mr D—enabling consumers to receive their orders in minutes. The “Get it Now” option highlights items ready for immediate delivery in the Cape Town,…

Pick n Pay’s reimagined asap! delivery app is delivering impressive results, with on-demand grocery retail turnover growing 40% year-on-year in the first half of FY26, following a complete technology transformation in April. The next-generation app continues to be profitable on…

TECNO Launches AFCON 2025 Campaign Global technology brand TECNO, Official Partner of the TotalEnergies CAF Africa Cup of Nations (AFCON) 2025, has unveiled its continent-wide campaign: “TECNO AND AFCON 2025.” The initiative celebrates the passion, joy, and triumphs of Africa’s…

A major development just hit Nigeria’s e-commerce and logistics space. Retail giant Temu has entered into a delivery partnership with Lagos-based logistics startup Dellyman. Since its launch in 2020, Dellyman has become one of Nigeria’s go-to platforms for same-day and…

Ethio Telecom, in partnership with the Ministry of Industry, has officially launched E-Smart, a modern B2B e-commerce platform aimed at connecting manufacturing industries across Ethiopia and accelerating their move toward digital commerce. As the leading partner in the initiative, Ethio…