CIOs in the retail sector are increasingly looking to location analytics provided by sophisticated Wi-Fi marketing solutions to address digital transformation. This is the view of Wade Gomes, Sales Director of Corr-Serve, a local value-added distributor that represents Cloud4Wi in the South African market, a leading provider of location analytics and...
Shoppers on South African online marketplace bidorbuy.co.za are about five times more likely to buy a second-hand laptop than a new one. “In many cases, it makes sense to buy pre-owned laptops, because they are much cheaper, and often can perform...
February 12, 2019 •
Retail •
Danielle Kruger •
Comments Off on The future of e-commerce in Africa
At present, e-business in Africa remains a challenge. It may be better than it ever has been, but the truth is that lower literacy and internet penetration levels continue to limit the growth on the continent. However, this will not remain the status quo for...
Kenya’s second largest telco Airtel, Equity bank and pay TV service provider DSTV have emerged to be among major brands offering their customers remarkable services and satisfaction. In a recent integrated customer experience company mSurvey has...
January 30, 2019 •
Events, Retail, Top Stories •
Neo Sesinye •
Comments Off on DRF2019 gives retailers new technology solutions to help businesses
On Wednesday, 30 January 2019, the Digital Retail Forum (DRF) which took place at the Hilton Hotel in Sandton sparked conversations about making digital innovation a key process within all retail organisations. The conference also led discussions on how to...
eCommerce in Africa is booming but that doesn’t leave out any struggles which include uncertainty around receiving orders satisfactorily. There are currently 65.4 million eCommerce users in Africa and the Middle East, with an additional 20 million users...
January 22, 2019 •
Retail, Top Stories •
Fundi Maseko •
Comments Off on Is the African retail market ready for the digital boom?
More and more African consumers are coming online and their commercial habits are evolving faster than any other demographic in the world. By 2020, consumer spending in Africa is forecasted to exceed USD $1 trillion annually according to McKinsey’s Global...
January 15, 2019 •
Retail •
Fundi Maseko •
Comments Off on Future of Retail: How retailers can survive in an omnichannel world
Every year, the battle to survive as a brick-and-mortar retailer gets tougher. As consumer expectations heighten and e-commerce sales continue to rise, businesses too slow to adapt to a digital world have a tough road ahead, according to a new study by Aruba,...
DealDey, Nigeria’s e-commerce platform has closed its business in December 2018 and has let go of its workers. In 2015, the company raised $5 million in a Series B funding from Kinnevik which was its original investor. After raising funds, the company laid...
January 14, 2019 •
Retail •
Danielle Kruger •
Comments Off on Innovative HP retail solutions tailored for SMEs
HP have announced innovative new solutions designed to meet the unique needs of small and medium-sized retailers and hospitality operators. The new HP Engage One Prime expands HP’s portfolio of point-of-sale systems with an all-in-one solution optimized for...
January 10, 2019 •
Retail, Top Stories •
Neo Sesinye •
Comments Off on 4 key trends that will strategically shape retail in 2019
As convenience retail continues to grow as an industry sector, retailers must remain focused on the most significant trends that will see their businesses flourish, and in so doing, strengthen their standing in the ever-competitive retail environment....
January 9, 2019 •
Retail •
Neo Sesinye •
Comments Off on The top 5 customer experience trends for 2019
2018 has indeed been a tough year for South African businesses. Many organisations have faced closing their doors or reinventing themselves in order to remain in business. Now more than ever, companies need to differentiate themselves, and the most viable way...
With recent developments in consumer and trade focused financial technology, Virgin Money has joined the cashless trend in introducing an app that allows users to pay for goods and services. Virgin Money Spot, the digital peer-to-peer (P2P) payment app that...
January 5, 2019 •
Retail •
Neo Sesinye •
Comments Off on LG set to launch smart kitchen innovation at upcoming CES
The Consumer Electronics Show (CES) isn’t here just yet, but LG is already excited to show what it’s been working on. The Korean electronics manufacturer will spend the event showing off new partnerships with a number of companies that will help expand...
2019 is here, and if you’re in retail, you’re likely wondering what the next 12 months will bring. What must merchants do to win? Will the retail industry prosper and thrive? To help answer these questions, we’ve put together a handful of...
On 30 January 2019, IT News Africa will host the Digital Retail Forum 2019 at the Hilton Sandton located in Johannesburg, South Africa. This highly anticipated event will cover the theme of “Harnessing Digital Technology for Next-Level Customer...
