With continued airport expansion and high levels of customer traffic expected at South Africa’s airports during 2010 and beyond, Airports Company South Africa (ACSA) has focused on providing critical IT network services 24/7 for all its SA airports to ensure services run efficiently.
Working closely with premier IT solution provider for SA, NetSpeed Technologies, ACSA has selected Entuity’s Eye of the Storm (EYE) to manage its expanding IT network. In partnership with ACSA, NetSpeed will provide professional services and technical expertise deploying EYE so that ACSA can maximise their IT infrastructure.
“EYE has assisted ACSA IT to have insight into network performance and availability to a level that has never been possible for us. Proactive problem resolution is now greatly enhanced due to this insight as well as using the excellent features within EYE”, states Werick Venter, IT Infrastructure Manager at ACSA.
For over 15 years ACSA has improved and expanded the South African aviation industry– developing more airports and being on the forefront of technology. Today, ACSA supports over 98% of the country’s commercial air traffic and this continued growth and reliance on state-of-the-art technologies has put additional burdens on ACSA’s IT infrastructure. EYE delivers the visibility to proactively manage and optimise their IT network to ensure reliability – providing outstanding customer service.
ACSA’s network of 10 world-class airports processed more than 36 million departing and arriving passengers and 291 thousand aircraft landings from nearly 50 international destinations, connecting South Africa with the world and Eye of the Storm facilitates the IT dependability that contributes to ACSA’s excellent performance.
“ACSA is tasked with managing the aviation infrastructure of South Africa and with Eye of the Storm monitoring our IT infrastructure, we can continue developing world-class, secure and safe airport experiences for our customers,” Venter explains.
“The complex services that operate our airports demand 24/7 network access. Because of the initial success on the LAN infrastructure, EYE will be expanded to include other infrastructure components such as servers monitoring, Firewall, VMware, etc. Our local Entuity partner, NetSpeed Technologies has helped us maximize our EYE deployment with their professionalism and outstanding technical expertise. We look forward to the future with our network foundation solidly in place to support ACSA’s entire business.”
Julian Renecke, Director of Netspeed Technologies said of ACSA’s decision: “ACSA has taken full advantage of EYE’s expansive functionalities. There’s so much more to it—EYE’s added value delivers specialized management capabilities with its customizable modules for NetFlow, Wireless, QoS, SLA, etc. ACSA has been able to easily add new technologies and achieve more exacting ways to manage their complex network through these add-on EYE modules.”