Motorola has announced a three-year, multi-million dollar managed network optimisation service contract with MTN Ghana, a leading cellular operator in the West African nation.
According to Motorola spokesperson, Yasmeen Engelbrecht, under the terms of the agreement, Motorola would provide GSM radio access network optimization services to improve performance of MTN Ghana’s multi-vendor network.
The contract with MTN Ghana follows a successful two-month project during the 2008 African Cup of Nations (AFCON) soccer tournament which enabled MTN Ghana to deliver high quality of service and effectively handle increased call demands on its network.
Motorola supported MTN Ghana in successfully managing millions of phone calls across the network, improving perceived speech quality by 35 percent and reducing the number of dropped calls by 15 percent.
MTN Chief Technical Officer, Eben Albertyn said he expected significant peaks in demand at various points during the tournament, arguing that their network performance for the duration was excellent.
“Motorola proved it had the technical and operations expertise to tailor its optimization services to meet the demands of the event, and in doing so made an effective contribution to the overall success of the AFCON Games.
“The efficiency of our network directly impacts the quality of service experienced by our customers. With this contract with Motorola in place, MTN customers can expect further improvements in reliability and call quality across Ghana,” said Albertyn.