Cloud communications platform Infobip has announced the launch of WhatsApp Business Calling, a new feature that enables businesses to make and receive voice calls via their WhatsApp Business numbers. This addition enhances Infobip’s omnichannel platform by delivering richer, real-time conversations…
Mama Money Financial Services has created a new bank card that allows users to manage their accounts and money via a WhatsApp solution. The Mama Money Card, developed in conjunction with Access Bank and Pick n Pay, aims to address…
WhatsApp, a division of Meta, plans to appeal a $220 million fine imposed by Nigeria’s Federal Competition and Consumer Protection Commission (FCCPC) for alleged data privacy violations, arguing that the fine is unreasonable and should be contested in court. The…
Salesforce has announced the general availability of Unified Conversations for WhatsApp. This feature revolutionizes traditional one-way marketing promotions or service requests into dynamic, two-way conversations from a single WhatsApp number. Instead of managing separate threads for promotions and support, customers…
Workers in the post-COVID economy are faced with a number of challenges, most notably the ability to connect to the office and work from anywhere at any time. Human capital management and wellness specialist consultancy Sensory Intelligence Consulting has compiled…
Introducing Flows to empower businesses, allowing them to offer enhanced experiences within chat. These experiences include actions like selecting train seats, ordering meals, or scheduling appointments, all seamlessly integrated into the conversation. Flows provide businesses with the capability to present…
WhatsApp launched channels in over 150 countries, providing a private means to receive updates of significance. WhatsApp extends a warm welcome to thousands of organizations, sports teams, artists, and thought leaders, offering users the opportunity to follow them directly within…
In the fast-paced world of marketing technology, where digital channels and customer engagement are paramount, businesses seek innovative solutions to reach their target audience effectively, drive brand awareness, and generate leads and sales. In South Africa, one man is leading…
Kaspersky researchers discovered a new malicious version of a popular WhatsApp messenger mod dubbed YoWhatsApp. Popular for having features that the official app does not offer, this mod spreads the notorious Triada mobile Trojan, which can download other Trojans, issue…
WhatsApp on Tuesday announced a series of new privacy changes coming to the chatting service, including a way for users to check their messages without appearing online to other contacts. The new features are set to roll out to all…