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How scalable cloud enables African online retail innovation
Renowned for its approach to e-commerce, Konga.com has been noted as one of Nigeria’s most prevalent and prospering online retail stores. Launched in July 2012, their mission is to become the engine of commerce and trade in Africa and supporting this…
Managing reputational risk in the age of social media in Africa
According to a study by the World Economic Forum, an average of more than 25 percent of a company’s market value is directly attributable to its reputation. This means that a reputational crisis can wipe out tens of millions of…
MTN attempts fine resolution amid CEO exit – report
According to a report via Bloomberg, MTN Group will attempt to strike a deal with Nigerian authorities over the NGN 780 billion fine imposed on the company back in 2015. Sources close to the company revealed to Bloomberg that the…
Samsung Galaxy Studio doors open in South Africa
The Galaxy Studio pop-up – which is according to the company an immersive customer interaction that demonstrates the power of integrating multiple mobile devices – at Nelson Mandela Square in Sandton, Johannesburg is one of 12 Galaxy Studios that are being…
African devs take the stage at Facebook’s F8 conference
Facebook revealed that at its annual F8 developer conference, which was held in San Francisco on 12 and 13 April, the company had partnered with many African developers to launch products for the global market. Facebook, with its global reach and…
Sendr courier app now available on Android in SA
Sendr, a smart-phone based mobile application (app) courier service, revealed that it is now available on Android’s mobile operating system. At the reveal, Sendr’s co-founder, George Sibotshiwe. stated that: “Our end goal has always been to offer all our consumers…
Battleborn Open Beta now live
The Battleborn Open Beta is now live on the PlayStation 4, Xbox One and PC. Developer Gearbox Software and Publisher 2K Games have set out three goals for the open beta, which will reward gamers with three in-game gold skins.…
ICT can accelerate Sustainable Development Goals
Ericsson has published its 23rd annual Sustainability and Corporate Responsibility Report, which details the company’s performance in 2015 in three areas: responsible business; energy, environment and climate change; and communication for all. The report also highlights how Information and Communications…
Veeam Availability Orchestrator to enable Disaster Recovery
Veeam Software, the innovative provider of solutions that deliver Availability for the Always-On Enterprise, announced Veeam Availability Orchestrator, a multi-hypervisor disaster recovery (DR) orchestration engine that enables enterprises to easily execute, test and document DR plans. Data protection and disaster recovery…
Making supply chains digital in Africa
Different to the tourism or marketing environments where digital integration has been absorbed organically, supply chain and manufacturing professionals have been sluggish to phase out what is a deeply entrenched traditional mentality. Thinking must change Prominent supply chain analyst and…
The public sector needs to embrace availability
Following the completion of the South African Budget speech in Parliament, it is clear that government is striving to create an enabling environment for its citizens. Gregg Petersen, regional director for the Middle East and Africa and the South Asian…
Huawei set to focus on the Internet of Things
At the Huawei Global Analyst Summit (HAS) 2016, Huawei announced the Internet of Things (IoT) as one of its strategic priorities. Drawing on its long-term investment and expertise in ICT, Huawei has made impressive breakthroughs with its five IoT solutions.…
Digital consumers are being driven by content
Consumers are evolving into marathon consumers of video content. Thanks to faster internet connectivity and more affordable bandwidth, digital users are likely to binge watch an average of five television episodes at a time. This is according to the 10th…
How to secure the Smart City of the future
Car navigation systems that can predict where and when traffic jams might occur, by siphoning data from sensors in roads and other vehicles. Cameras that can spot litter in public places and call in the cleaning crew. Self-adjusting street lamps.…
CloudRAN: Reconstructing the Radio Network with Cloud
During Huawei’s Global Analyst Summit 2016, Huawei shared its latest strategy for the radio access network: CloudRAN. Huawei CloudRAN embraces the benefits of Cloud to enable operators to transform their network to be better equipped in the digital age. Current…
Will we see ‘pop-up’ contact centres in the future?
The way of doing business is changing rapidly and, as a result, customer engagement will have to follow suit. Customer needs are also changing, demanding to be serviced quickly and efficiently through channels of their choice. As traditional organisations continue…
