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Does visual IVR technology create an engaging customer service environment?
Anybody who has ever had to phone a call centre globally or within Africa knows the frustration of listening to numerous menu options before eventually being able to speak to an agent. But thanks to the emergence of visual interactive…
MTN Reveals Entrepreneurship Challenge Finalists
Following a rigorous selection process, involving more than 700 applicants from 26 countries across Africa, the top three finalists in the MTN Entrepreneurship Challenge powered by Jumia, have been revealed. The challenge, which aims to boost entrepreneurship and innovation, as…
Cybersecurity education is a crucial investment for CIOs
While the threat of cyber attacks continues to grow, the latest insights from International Data Corporation (IDC) suggest that many organisations in South Africa are struggling to get even the basic safeguards in place in order to protect their infrastructure…
Merck brings international start-up-companies to Nairobi & Darmstadt
Merck has revealed the participants for its Accelerator Programs being held in Darmstadt and Nairobi. Almost 200 highly competitive applications from 47 countries were submitted for consideration. According to the company, with this selection, Merck has set the agenda with…
IT needs to transform globally
Technology is driving change at a rapid rate and business leaders, globally and within Africa, are constantly being warned about digital disruption and how technology is changing the world. However, there is an enormous opportunity for organisations that are willing…
Google awards R10 Million grant to African organisation
Google has awarded a $717,728 (roughly R10 Million) grant to the Southern Africa Federation of the Disabled (SAFOD) to develop technology that can assist people in Sub-Saharan Africa who are living with disabilities. Related: Google to train 1 million people in…
Mafia III set to launch October 7 2016
2K and Hangar 13 have announced that Mafia III, the next installment in the game series, will launch on October 7, 2016. The title will be launching on PlayStation 4, Xbox One and Windows PC. 2K revealed that Mafia III is…
Veeam sees double-digit growth in Q1 2016
Veeam Software, the innovative provider of solutions that deliver Availability for the Always-On Enterprise, has announced a 24 percent year-on-year (YoY) growth in total bookings revenue for Q1 2016, further demonstrating the industry’s growing appetite for Availability. With 75 percent…
Uber set to deliver flu shots in South Africa
Winter is slowly but surely making its way to South Africa and with it comes flu season. With winter fast approaching, Discovery has revealed a partnership with Uber & Dis-Chem to bring the flu vaccine to consumers in the country.…
Staying one step ahead of information security threats
In the recent Price Waterhouse Coopers’ Global State of Information Security Survey 2016, 41.44% of companies in South Africa and the Middle East reported that they had detected 50 or more cybersecurity incidents in the past 12 months. This was…
Is Home Automation the new frontier in convenience?
Not all that long ago smart phones were introduced into the market, now it seems almost incomprehensible that there ever was a way of life before them. With 91.7% of all phone users in South Africa owning a smart phone, it…
Do Web Design in Sydney and Enjoy Life Again
Sydney Australia, a beautiful city to visit and live, nestled near the ocean along the East coast. This would, on the surface, seem to be the ideal location to be a web developer, living in Sydney and just enjoying life.…
Can SMBs remain competitive with managed hosting services?
The number of Small and Medium Businesses (SMBs) are growing across the Middle East and Africa and are bringing along increased competition. Forward thinking SMB owners and managements are strategically embracing technology to streamline processes and restructure their business models…
Gears of War 4 Multiplayer Gameplay – Team Deathmatch
IT News Africa takes a look at upcoming Xbox One exclusive, Gears of War 4. Watch the gameplay preview in the video below. The “Gears of War 4” Versus Multiplayer beta offers participants the first hands-on experience with the classic…
Kenya to assist counties with free Wi-Fi to public
The Kenyan government is scaling up the last few miles of optic connections across the country’s 47 counties, in order to boost Wi-Fi networks. This is according to a report via Telecompaper. The report revealed that Broadcasting and Telecommunications Principal…
Magnetic Wins iProspect & Isobar
Magnetic recently reveled that it has won iProspect and Isobar and has officially been appointed as their management platform of choice. This is a sizeable win for Magnetic as these agencies are two of the global Dentsu Aegis Network’s six brands.…
