As we approach the third month of 2019, some interesting trends are being predicted and already seen, in the retail and online market segment. Considering that December – usually an important sales month – was a tough one for SA retailers, keeping ‘on...
February 24, 2019 •
Retail •
Danielle Kruger •
Comments Off on Retailers see triple-digit gains
Thirty-five percent of shoppers feel today’s brands do not care enough about personalising their shopping experiences. However, when retailers do invest in personalisation it pays. This is according to a Total Economic Impact (TEI) study conducted by...
Goodwell, the pioneering investment firm whose focus is in fintech, financial inclusion and growth in firms providing essential goods and services has invested $2million into Copia, a Kenyan e-commerce venture. Copia makes it easier for underserved consumers...
CIOs in the retail sector are increasingly looking to location analytics provided by sophisticated Wi-Fi marketing solutions to address digital transformation. This is the view of Wade Gomes, Sales Director of Corr-Serve, a local value-added distributor that...
Shoppers on South African online marketplace bidorbuy.co.za are about five times more likely to buy a second-hand laptop than a new one. “In many cases, it makes sense to buy pre-owned laptops, because they are much cheaper, and often can perform...
February 12, 2019 •
Retail •
Danielle Kruger •
Comments Off on The future of e-commerce in Africa
At present, e-business in Africa remains a challenge. It may be better than it ever has been, but the truth is that lower literacy and internet penetration levels continue to limit the growth on the continent. However, this will not remain the status quo for...
February 3, 2019 •
General, Top Stories •
Neo Sesinye •
Comments Off on IT News Africa: Most Read Articles of the Week
January has gone by and has brought us a fascinating range of technology trends and breaking news. This week we look at some of the hottest stories in the world of tech. From new innovations and upcoming smartphones, growing economies to emerging start-ups....
Kenya’s second largest telco Airtel, Equity bank and pay TV service provider DSTV have emerged to be among major brands offering their customers remarkable services and satisfaction. In a recent integrated customer experience company mSurvey has...
January 25, 2019 •
Online & Social •
Neo Sesinye •
Comments Off on WhatsApp Business app passes the 5 mln mark globally
Over five million enterprises globally are using its ‘Business’ app to connect with their customers within a year of launch, announced WhatsApp on Thursday, 24 January 2019. To mark the one-year anniversary, the company said it’s expanding some of the...
Internationally acclaimed Cloud solutions provider, Oracle, has been announced as Gold sponsor of Digital Retail Forum 2019, set to take place on 30 January at the Hilton Sandton in Johannesburg, South Africa. Under the theme “Harnessing Digital...
January 15, 2019 •
Events, Top Stories •
Danielle Kruger •
Comments Off on Explore the future of retail at Digital Retail Forum 2019
There is so much more in store for the African retail industry. According to research conducted by PWC, many sub-Saharan African countries have emerged among the world’s fastest-growing economies. This kind of development is due, in part, to a great deal of...
January 14, 2019 •
Retail •
Danielle Kruger •
Comments Off on Innovative HP retail solutions tailored for SMEs
HP have announced innovative new solutions designed to meet the unique needs of small and medium-sized retailers and hospitality operators. The new HP Engage One Prime expands HP’s portfolio of point-of-sale systems with an all-in-one solution optimized for...
January 12, 2019 •
Features •
Neo Sesinye •
Comments Off on The transformation of broadcasting in Africa
Television has captured the imagination of audiences since its inception over 75 years ago. But as technology evolved, so have audience needs and expectations. In an era of instant gratification, the television industry in Africa has reached an inflection...
January 11, 2019 •
Events, Top Stories •
Neo Sesinye •
Comments Off on Freshworks joins Digital Retail Forum 2019 as sponsor
International business software company, Freshworks has been announced as a sponsor for the highly anticipated Digital Retail Forum 2019, set to take place on 30 January 2019 at the Hilton Hotel in Sandton, Johannesburg, South Africa. Under the theme...
January 10, 2019 •
Retail, Top Stories •
Neo Sesinye •
Comments Off on 4 key trends that will strategically shape retail in 2019
As convenience retail continues to grow as an industry sector, retailers must remain focused on the most significant trends that will see their businesses flourish, and in so doing, strengthen their standing in the ever-competitive retail environment....
January 9, 2019 •
Retail •
Neo Sesinye •
Comments Off on The top 5 customer experience trends for 2019
2018 has indeed been a tough year for South African businesses. Many organisations have faced closing their doors or reinventing themselves in order to remain in business. Now more than ever, companies need to differentiate themselves, and the most viable way...
