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Artificial intelligence (AI) has already transformed many elements of our smartphone experience, from smart voice assistants that make it quick and easy to carry out tasks on your device to AI-enabled photography features such as AI noise reduction and smart…

As organizations adopt cloud platforms, remote work models, and connected devices, their digital footprint continues to grow—and with it, their exposure to cyber risk. With every new application, endpoint, and connection creating another potential entry point for attackers, organizations must…

AI is not a future concept; it’s a powerful tool shaping how businesses operate today. The key to unlocking its potential lies in a thoughtful, strategic approach that moves beyond hype and focuses on tangible outcomes. By applying AI to…

For many South African leaders, the “summer slump” is a familiar challenge: productivity dips, engagement fades, and skeleton crews struggle to keep the lights on. But this narrative of an unavoidable cost misses the critical opportunity hidden within the pre-holiday…

Fortinet’s 2025 report reveals that 35% of IT security budgets are now dedicated to cloud protection, while Gartner notes that the cloud security market expanded by 24% last year alone. This growth reflects both the opportunities and the risks associated…

Generative AI (GenAI) is no longer a futuristic concept—it’s being rapidly integrated into enterprise strategy. McKinsey reports that GenAI adoption has seen an increase in adoption, with 71% of companies now using it, up from 65% in early 2024. And…

Little more than a year ago, AI was widely heralded as the absolute game-changer of business process outsourcing (BPO)—and as a potential wrecking ball for employment in the industry. AI was viewed as a universal solution poised to revolutionize every…

Over the past year and a half, a series of major global IT disruptions—from a routine software update gone wrong to widespread DNS failures and configuration errors that brought down X, Zoom, Spotify, Canva, and ChatGPT, amongst others—has demonstrated a simple truth. No organization…

The recent G20 summit in Johannesburg, which included a final declaration, transcended the anticipated geopolitical storms. Despite the highly publicized boycott by the U.S. administration, the summit can be deemed a success from South Africa’s perspective, serving as a demonstration…

The PayInc Cash Index reveals a simple truth — payment behaviour in South Africa is driven by choice. I think back to the first ATMs we placed in small cafés and convenience stores in early 2000. Often, before we had even…

As the world marks Africa Industrialization Day on 20 November, UNIDO Director General, Gerd Müller reflects on the continent’s progress and the urgent investments needed to drive sustainable, competitive industrial growth. In this op-ed, he outlines why Africa stands at a defining…

Africa is a hotbed of mobile innovation and entrepreneurship, blazing trails in applications as diverse as mobile money (M-Pesa), e-commerce (Jumia and Takealot), smartphone-powered retail (Yoco and others), business-to-business platforms (such as Twiga Foods, which connects small-scale farmers with urban…

Insurance fraud continues to challenge the short-term sector in South Africa, chipping away at consumer trust and inflating premiums for honest policyholders. As the industry rapidly digitalizes, artificial intelligence (AI) is emerging as a critical new ally in this perennial…

East Africa holds vast untapped solar potential, particularly in regions where electricity access remains limited. In Kenya, for example, a significant portion of the estimated 13 million unserved population resides in areas with high solar irradiation, which makes them the…

Early screening and treatment. Much higher survival rates. And savings in the billions of dollars. From AI-powered medicine development to teleconsultations, technology can boost Africans’ health and livelihoods while growing economic and social impact across the continent. Access to quality…

For many women entrepreneurs, stepping away from the business they’ve built is not just a professional decision; it’s a deeply personal one. Years, sometimes decades, of sacrifice, vision, and resilience are tied to the company’s name, culture, and success. So,…