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Stop Trying to ‘Formalise’ SMEs – Fintech offers a better way to boost growth in Africa
Small and medium-sized enterprises (SMEs) present a significant opportunity for Africa to build on the positive fintech momentum to grow GDP – but we need to stop thinking about formalising them and instead provide further fintech solutions that bridge information…
Quantum Computing and the Future of Cryptography & Blockchain Security
In an era where digital security forms the backbone of global financial systems, blockchain technology has been hailed as a revolutionary leap in ensuring decentralized and tamper-proof transactions. However, the rapid advancements in quantum computing are casting long shadows on…
Is the Removal of the Block Feature Threatening Marginalized Groups?
Ever since Elon Musk took over as the new owner of Twitter, now rebranded as X, his decision to remove the block feature has raised concerns about the increased threat faced by certain marginalized groups. The consequences of this change…
What is API & What role does it play in cybersecurity?
In the fast-evolving landscape of cybersecurity, the intersection of technology and security has become imperative. Within this dynamic realm, Application Programming Interfaces (APIs) have risen to prominence as a linchpin in fortifying our digital defenses. APIs have become the backbone…
Banking on Chat: How AI Makes ‘Cents’ for Finance Companies
The digital customer experience (CX) landscape is continually evolving, with AI playing a significant role in helping businesses, including those in the financial sector, build relationships with their customers and set them apart from competitors. Conversational AI is rapidly proving…
How can the use of disruptive technology drive progress in smart manufacturing?
The manufacturing industry is a tough industry, vulnerable to impacts from the economy, geo-political events such as conflict and pandemics, and other stresses that impact the global and local supply chains and markets. Manufacturers constantly need to seek out a…
World Savings Day: Protect your Profitability with Cash Management Solutions
Cash remains one of the preferred ways to pay in South Africa, accounting for nine out of ten transactions, according to BankservAfrica. Even with the growing selection of digital payment options, many people turn to cash because it’s convenient, trusted…
Unlocking Sustainable Data Storage: 7 Key Advancements
As the world places greater emphasis on environmental, social, and governance (ESG) initiatives, IT departments are actively promoting sustainability efforts. According to research from Enterprise Strategy Group, a significant majority (93%) of IT decision-makers consider a supplier’s ESG program when…
What Strategies Ensure IT Foundations Align with AI Objectives?
While cloud services offer powerful computing resources, hasty migrations often neglect essential data infrastructure. Without this foundation, businesses struggle to unlock the full potential of the cloud, including technologies like artificial intelligence. Traditionally, to implement AI, businesses invested heavily in…
Enhancing Customer Service in South African Telecom
In today’s interconnected world, the South African telecommunications sector finds itself at a crossroads. According to a recent survey by PwC, it’s evident that customers are increasingly dissatisfied with the level of service provided by telcos. In 2022, a staggering…
The Evolution of Customer Loyalty Programmes
Over the past 25 years, I have witnessed a remarkable transformation in the customer loyalty landscape, largely attributed to technological advancements and evolving customer expectations. In the early stages of LoyaltyPlus, loyalty programmes were rather generic and lacked the multifaceted…
How can you protect your data efficiently?
Protecting your critical business data has never been more important. However, for South Africans, this can prove challenging in the face of an ever-evolving environment, including digital transformation, cyber threats, and natural disasters. Adding to the complexity, many businesses have…
What Role Does CCM Play in the Banking Industry?
Everyone knows what businesses like Uber and Airbnb are; they are platforms that connect vendors who have something to sell with people who want to buy those goods and services. The platform concept brought a significant change to the business…
Spilling the Beans on Disputes in the Metaverse
Given the multi-faceted nature of the Metaverse, the disputes that could arise are limitless. It is therefore important that dispute resolution mechanisms that will be used in dealing with Metaverse-related disputes are agile enough to account for a new legal…
Bridging the Co-location Connectivity Divide in Africa
Data centre co-location is on the upswing worldwide, says Bloomberg, with demand in the market set to increase at a compound annual growth rate (CAGR) of 14.7 percent between 2023 and 2030 to reach nearly $90 billion, according to the global…
‘The growing complexities of the attack chain’
Cybercriminals are transitioning from a “smash ‘n grab” approach to a stealthier strategy, spending more time comprehending victim environments, extracting a greater amount of data, and aiming to maximize their profits per attack. This shift indicates that cybercrime has become…
