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Retail

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Social CRM works harder for retailers

South African online retailers to launch new annual event

Unless they can run smart, modern Customer Relationship Management (CRM) strategies, traditional and online retailers will struggle to grow their customer base. New approaches are set to disrupt how marketers reach their target markets, and they need to be embraced…

How to use technology in the retail sector

Can businesses afford to use an IT provider who isn’t vendor certified?

    We’re talking about the future potential of Artificial Intelligence (AI), augmented reality, and automated drone delivery. We’re talking about beacons and smart mirrors and geolocation services. But really, the retail technology conversation needs to be happening at a…

Online shopping trends in 2017

Age in no barrier to new technology

Rapidly evolving technologies, changing demographics, and consumer preferences have created a change in the consumer product industry. With a growing shift in retail industry trends, driven by technology and access to the Internet, consumers are now accessing most stores and…

Digital retail a double-edged sword

South African retailers have long lagged their counterparts in the U.S. and Europe in terms of embracing new digital channels to improve business operations and marketing. However, they are now moving to catch up amid an increasingly competitive environment and…