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eCommerce retailer, Jumia Nigeria , has turned 5-years-old and is celebrating with its customers, employees and partners in the #YouMakeUsJumia campaign. The campaign will give customers the chance to take advantage of Jumia Super Birthday Sale with up to 70% discounts on…

In the age of ever-evolving digitalization, a number of brick and mortar stores are having to look at changing the way they do business in order to stay relevant today. Business owners are looking to widen their reach and increase…

The recently released SA Mobile Report 2017 revealed just how smartphones have changed the lives of South African consumers by enabling them to be more connected than ever. The report is based on a survey of nearly 5 000 mobile internet users…

Jumia Group (formerly Africa Internet Group), has for the second consecutive year been listed in MIT’s 50 smartest companies – 2017. This year, Jumia ranks at position 44, standing out as a company working to overcome the challenges of e-commerce…

New research from Forrester, The Five Key Success Factors of Every Digital Business, has identified five key success factors that e-commerce businesses need to strategically plan for as they launch or expand their organisations. Having the right people, the right…

Safaricom, in partnership with mSurvey, has announced the launch of Customer Wallet, a mobile platform that quantifies offline consumer spending habits and trends. Consumer Wallet uses mSurvey’s mobile messaging platform to measure and benchmark Kenya’s cash economy. A beta version…

TransferTo, a global B2B Cross-Border Mobile Payments Network, has partnered with global e-commerce platform, MallforAfrica, to offer shoppers living in Africa with direct online access to over 200 major retailers across Europe and the USA. Over the last few years, e-commerce…

Within an African e-commerce sector which is plagued by cash, with the majority of payments still being made in cash at the point of delivery, Mastercard has partnered with Nigerian tech start-up, NetPlus to develop an e-commerce solution that will…

Unless they can run smart, modern Customer Relationship Management (CRM) strategies, traditional and online retailers will struggle to grow their customer base. New approaches are set to disrupt how marketers reach their target markets, and they need to be embraced…

In what is another step forward for Huawei in the South African market the company recorded a 68% growth in the first month of sales of the new flagship devices the P10 and P10 plus when compared to that…

For organisations operating in the digital era – in which consumers are always connected, on the go, and looking for quicker and easier ways to get things done – standing out as a leader and innovator is harder than ever.…

We’re talking about the future potential of Artificial Intelligence (AI), augmented reality, and automated drone delivery. We’re talking about beacons and smart mirrors and geolocation services. But really, the retail technology conversation needs to be happening at a…

Rapidly evolving technologies, changing demographics, and consumer preferences have created a change in the consumer product industry. With a growing shift in retail industry trends, driven by technology and access to the Internet, consumers are now accessing most stores and…

Rabaki.com, a South African online shopping store, has introduced new solutions to overcome the realities of junk status in South Africa. Through their two new features namely Reseller initiative and online Lay-by payment plan, Rabaki.com plans to challenge the junk…

South African retailers have long lagged their counterparts in the U.S. and Europe in terms of embracing new digital channels to improve business operations and marketing. However, they are now moving to catch up amid an increasingly competitive environment and…

In 2017, it is estimated, there will be over 16 million active smartphone users in South Africa. This number is expected to grow exponentially over the next five years to reach more than 21 million active users. The rapid rise…