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Retail

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Getting Virtual Reality right for retail

Unlocking the potential of VR in the workplace

Virtual reality technology makes a lot of sense for online retailers but better customer understanding is needed to make it more than a curiosity Online retailers have led the charge when it comes to the early adoption of technology to…

Making retail work with Machine Learning

Reputational risk of social media

According to UN statistics, a staggering 1.3 billion tonnes of fresh food is lost or wasted worldwide every year. This amounts to a third of all food produced for human consumption. In many cases the food is still within the…

RFID reinvents itself and retail with it

The retail industry stands poised to benefit exponentially from advancements that are spurring a plethora of new applications for already proven radio frequency identification (RFID) technology. On-pitch printing and encoding technology are increasing the accuracy while decreasing the size and…

How to create engaging customer experiences

Customer experience has become an emerging battleground for most organisations, as they seek ways to extract further value from customers. Yet many organisations are unsure of how to find this value and often do not have the time, capacity or…