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South African’s are Shopping More Online Thanks to COVID-19, Research Says
South African’s are spending 68% more online now than they were prior to the pandemic, according to a study by Mastercard. Essential items have seen highest surge online with the majority (81%) of SA consumers saying they purchased data, and…
Tackling Trends and Challenges for Black Friday in 2020
With the Black Friday shopping frenzy around the corner, the digital economy this year is expected to receive an enormous boost as many people will want to avoid crowds and take their shopping online. After a difficult year marked by…
How COVID-19 is Driving eCommerce in South Africa
The COVID-19 pandemic has taken a serious toll on shopper behaviour, not only from a decline in spending but also in how they shop. With social distancing restrictions, a possible second wave of infections, and adaptations to new lifestyles, the…
FNB Expects 10% eCommerce Transaction Boost on Black Friday
FNB says that it is expecting a 10% increase in the total number of eCommerce transactions over Black Friday and Cyber Monday – as many consumers who participate in Black Friday may opt to shop online instead of going into…
3 Predictions for the Future of Retail
For many industries, predicting the future during a pandemic would be difficult – if not impossible. Retail is different. Why? Because COVID-19 has acted as an accelerant for digital transformation – fuelling and amplifying trends that have been creeping in…
Mobile in Africa is Offering Amazing Discounts this Singles’ Day
Everyone’s favourite retail holiday has always been Black Friday, but have you heard of Singles’ Day? The holiday was introduced in the early ‘90s by Chinese university students as a commemoration of their single status. The essence of the festival…
4 Ways to Safely and Securely Navigate Black Friday Online
Black Friday in 2020 is expected to see more South Africans than ever before shopping, and paying, online. According to a recent McKinsey & Company consumer sentiment survey, 40% of consumers intend to continue online shopping spend even when the…
Pick n Pay Introduces Smart Shopper Digital Receipts
Pick n Pay has revealed that, instead of receiving a printed receipt, Smart Shoppers can now have their till receipts sent directly to their email. These will also be loaded onto the customer’s PnP mobile app profile for 90 days…
Why Consumers should be Cautious when Entering Banking Details Online
The fast pace of digital progress in the financial world has made it easier than ever for people to transact, make purchases, and manage their money online. For most people, speed and convenience are two of the most important benefits…
How Post-Lockdown Shopping Figures Represent Changing Retail Landscape
The impact of COVID-19 on both consumers and retailers is becoming evident. Retailers are under pressure to reimagine and transform their businesses, build-out eCommerce solutions and expand their online offerings. Consumers, having already navigated a difficult year, and still uncertain…
Will Black Friday Contribute Towards Economic Stimulation in South Africa?
Despite 2020 being a very tough year for almost everyone, there’s nothing to be gained from not recognising Black Friday and the festive season at large. This is according to Matthew Leighton, spokesperson for OneDayOnly, who says that now more…
Pick n Pay Acquires Bottles, an Online Grocery Service
Pick n Pay has acquired Bottles – an online grocery delivery service. The agreement, which concluded on 20 October, is expected to strengthen what is said to be sub-Saharan Africa’s ‘largest and most popular online grocery business’. Bottles was launched…
4 Tips to Securing your Safety while Shopping Online
With the start of lockdown in South Africa now over six months ago, certain behavioural and shopping trends have started to become clear. The extreme regulations necessary in Level 5 significantly contributed to an increased uptake in online shopping, and…
What does Lockdown Level 1 mean for eCommerce?
South Africa is about to move into Lockdown Level One as from midnight on Sunday, 20 September. And while the hard lockdown saw eCommerce activity skyrocket to unprecedented levels, trade volumes in brick and mortar stores have already started to…
Jumia to Introduce New Pick Up Stations in Ghana
Jumia has expanded its delivery service with the introduction of new pick-up locations across Ghana – something that the company hopes will allow customers to receive their orders faster while saving money. With over 20 pick up stations already operational…
Cash Crusaders Launches eCommerce Service in South Africa
Second-hand goods chain, Cash Crusaders has built and launched ‘Click & Collect’, the first instalment in taking their retail business online. “Although we’ve been planning the launch of eCommerce for our business for a while, COVID-19 rapidly increased the rate…
