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Opinion: Embracing digital change
Digital has moved beyond the buzzword stage and has transformed into being the vocal point of the organisation. The [digital] evolution is now a practical reality and organisations need to embrace the efficiencies it provides. One only needs to look…
Connecting channels for enhanced CX
Despite 80 percent of companies recognising that Customer Experience should be prioritised, few are tackling the challenge, especially when it comes to integrating channels. A multi-channel approach is a manageable one that thrives on the same principles of seamlessness and…
Register for dotAfrica domain or face significant legal costs
The sunrise phase of the dotAfrica (.africa) domain opened on the 4th of April and will remain open until the 2nd of June. Trademark owners have been encouraged to register their domain names matching their brand names during the sunrise…
Collaboration fuels the next wave of enterprise mobility
Enterprise mobility is growing up. From the earliest days where the goal was merely to remotely connect key staff members to basic corporate services remotely, the scope is broadening. For business leaders, one’s mobility strategy must now encompass various user…
Playing Minecraft today will prevent R2D2 taking your job tomorrow
Technology has deeply embedded itself within the modern workplace, enabling companies of all sizes to use innovation to disrupt the market, tackle challenges, take up opportunities and create demand for their offerings. Moreover, newer technology trends such as artificial…
How to survive the Digital Revolution
In the early 1800s, William James Chaplin did something daring. Chaplin was called the ‘Napoleon of Coaching,’ due to his overwhelming market share in the UK’s horse-drawn coach services. Yet he sold it all and reinvested in what was then…
Looking ahead – the impact of technology trends on business
The year 2016 saw some interesting developments in the IT infrastructure space, including the growth of the Internet of Things (IoT) and the launch of low range networks that enable more devices to be connected and communicate. According to Gartner,…
‘First of its kind’ Global Antitrust Dawn Raid App launched
Baker McKenzie, a multinational law firm has launched a global version of its Dawn Raid App, a mobile application that, across 44 countries, including South Africa, provides clients experiencing a raid with real-time step-by-step guidance on their rights and obligations, as…
Africa’s Infrastructure Challenges Eased By Cloud Alternatives
The amount of businesses embracing an online strategy is driving an urgent review of legacy infrastructure according to Michele McCann, business development manager, Teraco. Following her panel discussion at this year’s WAN Summit in New York City, McCann says that…
Wireless becomes key integrated component of enterprise systems
The traditional approach to enterprise wireless was to treat it as an independent system and little more than an access point to enterprise systems, secured by user authentication. But times have changed, says Paul Williams, Country Manager – Southern Africa…
World Wide Creative (WWC) expands into Africa
Innovation Agency, WWC is quickly becoming recognised as an agency that understands a continent with very unique business challenges. Through its partnerships with global brands, they have provided digital services in Ghana, Cameroon, Uganda, Zambia, Rwanda, Egypt, Zimbabwe and Namibia.…
Africa’s innovative thinkers asked to pioneer .africa launch
Applications for the dotAfrica (.africa) Pioneer Program are now open. ZA Central Registry NPC (“ZACR)” invites leading businesses, civil society and other interested parties to take part in creating brand awareness and visibility for the newly launched Geographic Top Level…
Class-C IP explained and valuable benefits to reap from SEO hosting plans
Websites always need to fortify their SEO plans to maintain visibility and brand awareness. They also need to consider SEO web hosting plans, which are based on both traditional and modern techniques needed for website optimization, driving traffic , and…
The contact centre generation gap
There is a growing repository of literature focused on the challenges that businesses face when dealing with the millennial generation – whether as consumers or employees. While adapting to the changing demands and trends that come with each new generation…
How software communities can create jobs and stimulate the economy
The South African economy is at a tipping point. Slow economic growth and the recent downgrading of the sovereign rating has dire consequences for job creation and business growth. In times like these, businesses start looking at where they can…
How To Bridge The Digital Skills Gap
A mature and responsible relationship between humans and technology will bridge the digital skills divide, guiding people from digital refugees to digital citizens. This was one of the topics of conversation at a technology gathering in Johannesburg recently. The event…
