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Chatbot Uptake to Remain Robust in Nigeria
Nigerian firms that offer extensive customer support on their platforms are eagerly snapping up chatbot solutions to improve Customer Experience (CX) and drive down costs. This technology is becoming simpler, cheaper to deploy, and can be integrated across various chat…
Bitcoin is Part of Mainstream Finance, says deVere CEO
Bitcoin’s historic halving event on Monday underscores that the “long-term future of cryptocurrencies is secure”, says the CEO and founder of one of the world’s largest independent financial advisory organisations. The comments from deVere Group’s Nigel Green come as the…
How COVID-19 is Changing the Music Consumption Industry
Self-isolation and social-distancing laws have given rise to new trends in the music industry. In a bid to flatten the curve, fans across the world have substituted live music concerts for virtual alternatives, relying heavily on technology’s ability to recreate…
GovChat to Digitise Africa’s Largest COVID-19 Social Relief Campaign
GovChat, the South African civic engagement technology platform, has announced a partnership with the South African Social Security Agency (SASSA) to support the digitisation of the COVID-19 social relief grant application process. The partnership with GovChat could enable millions of…
Workplace Health Surveillance Tool Launched in South Africa
As more South Africans return to work in May, workplaces are re-designing to combat COVID-19 infection, while simultaneously reassuring workers are the new priority. Fortunately, South African innovation is rising to the challenge of reimagining shared workspaces in the COVID-19…
A Future Reimagined for Africa Post-Pandemic
In a rare television broadcast Angela Merkel, the German chancellor, described the COVID-19 pandemic as “Germany’s biggest challenge since the Second World War”. It has indeed proved to be a crisis of global proportion with material implications for the economies…
Nigerian Man Receives Death Sentence via Zoom – A Look at the Future of Correctional Systems?
A man in Nigeria was sentenced to death via the popular video conferencing app Zoom this week – this after courts in Nigeria turn to video-conferencing platforms as the country struggles under nationwide lockdown due to COVID-19. CNN reports that…
Respond, Restart, Re-create – How SMEs can Survive Lockdown
The outbreak of COVID-19 has caused disruption across the globe and has led to two simultaneous crises. The first is the illness itself – with tens of thousands of fatalities globally and healthcare systems strained, or at capacity. The second…
Doing Business in a Post-Lockdown World
At the beginning of March, few anticipated the significant impact the COVID-19 pandemic would have on the lives of all South Africans. As the gradual easing of the strict lockdown conditions continues, thoughts turn to how companies will begin their…
3 Simple Reasons Why 5G is Better than 4G
To cater to the demands of the future – like smart homes, traffic safety, critical infrastructure, advanced industry processes and very-high-speed media delivery – we need stronger, more reliable networks for mobile connectivity – says Zoran Lazarevic, CTO at Ericsson…
5 Steps to Align Technology and Business Strategies
Even businesses that have been slow on the uptake with digital technology have, by necessity, accelerated their digital transformation programmes over the past few weeks. As they adjust to this time of physical distancing, leading organisations are looking at how…
Top 10 Tech Careers in Greater Demand Post-Pandemic
In the economic devastation following COVID-19, most organisations find themselves in an unprecedented and extremely difficult situation that has allowed for little to no time for consultation or preparation. Overnight, South Africans were forced into work-from-home situations, leaving CTOs and…
Is Virtual Queuing the Answer to In-store Social Distancing?
Since mid-March the South African government has been advocating social distancing to reduce the spread of COVID-19 and, as a result, flatten the curve of infection. These measures have become even more stringent after the country went into lockdown on…
EdTech: Preparing Students for Learning of the Future
Governments around the world have closed educational institutions in an attempt to contain the global COVID-19 pandemic. With several school weeks lost, educators are harnessing the power of EdTech to ensure that students can continue their academic programmes as best…
Re-imagining the Future of Work
There is no doubt that COVID-19 has been a catalyst for change. As social distancing becomes the new normal, entire workforces have needed to connect as well as collaborate remotely. Throughout this sudden metamorphosis, two organizational components have played a…
5 Practical Strategies to Digitally Adapt your Business
The economic impact of COVID-19 pandemic on global businesses has sparked universal uncertainty and panic. Some industries are more accustomed to rapidly-changing conditions than others, which find themselves at sea, particularly when it comes to relying more heavily on digital.…
