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Digital Transformation
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Drawing from China’s digital landscape for Africa’s tech-enabled future
China is rapidly becoming a leading designer of digital products, services, and business models, a seismic shift in focus that’s being enabled by its world-class communications infrastructure and the sheer numbers of its connected consumers. That’s according to Mark Joseph,…
Aurecon chooses Orange Business Services as its IT services partner
Global engineering and infrastructure advisory company Aurecon has selected Orange Business Services, a global technology integrator, to manage its global communications infrastructure, including SD-WAN and cybersecurity services, across 60 sites in more than twenty countries. The future-proof Flexible SD-WAN service…
Digital transformation demands a new approach to change management
Top implementers of digital transformation projects are in the minority, according to a global study entitled ‘How the implementation of organisational change is evolving’ conducted by Mckinsey. It was revealed that the ability to successfully manage change has declined since…
Digital business requires integrated risk management
In 2019, organisational risks are turning into significant operational surprises, and the frequency will only increase as digital business requirements grow. There is no longer room for siloed risk management programs. Instead, security leaders must focus on building integrated risk…
Top digital challenges for service leaders in 2019
Growing the business will be the top objective in 2019, along with improving operational excellence, according to customer service and support leaders responding to the Gartner 2019 Agenda Poll. “Service centres are shifting their focus to become differentiators for the…
UCSimple service launches in South Africa
SoftwareOne has launched the UCSimple unified communications (UC) managed service in South Africa, the UK, and Ireland. UCSimple is designed to accelerate digital transformation for businesses by providing services like consulting, implementation and managed services with a stronger focus on cost transparency…
Look to Wi-Fi for Digital Transformation in Retail
CIOs in the retail sector are increasingly looking to location analytics provided by sophisticated Wi-Fi marketing solutions to address digital transformation. This is the view of Wade Gomes, Sales Director of Corr-Serve, a local value-added distributor that represents Cloud4Wi in…
Ericsson lays out vision for cellular IoT
Ericsson has on Thursday, 31 January 2019, unveiled the next steps in the evolution of cellular IoT and launched new solutions that will enable service providers to address a larger part of the IoT market with diverse use cases across…
Gartner says 37 percent of organisations have implemented AI
The number of organisations implementing artificial intelligence (AI) grew 270 per cent in the past four years and tripled in the past year, according to the Gartner, Inc. 2019 CIO Survey. Results showed that organisations across all industries use AI…
Top tech trends that will drive digital transformation in 2019
Digital transformation was all anyone could talk about in 2018, a trend that will undoubtedly continue in the new year. But, how far have local companies actually come in pursuit of their digital transformation goals? A study conducted in…
Digital vanguard organisations at the forefront of true digital transformation
Are there deliberate actions, behaviours, shortcuts, and avoidable detours that could accelerate and amplify an organisation’s path to an evolved tomorrow? Responses to Deloitte’s 2018 third, and final CIO legacy report ‘Manifesting Legacy,’ revealed measurable differences between baseline organisations and…
5 digital trends set to dominate in 2019
It’s that time of year again, where everyone from major consultancies to futurists try to predict what’s to come in the world of business and technology. As always, I like to throw my hat in the ring by looking at…
Top 5 predictions for IoT in 2019
Software AG released its latest predictions about the Internet of Things for 2019. Philip Hooker, Vice President for Online Business, IoT & Cloud at Software AG, said: “Smart homes, data democratization, design thinking, the edge and lightweight M2M – these…
How AI powered chatbots are unlocking business value today
Since the term “AI” was first coined by cognitive scientist Richard McCarthy and his team in preparation for the 1956 Dartmouth AI Conference, machines that can demonstrate human-like intelligence have been the holy grail of the artificial intelligence field. AI…
Data – the key piece in the Digital Transformation puzzle
The world is in the grips of digital transformation, as organisations of all shapes and sizes adopt or explore digital technologies and strategies in an effort to remain relevant and competitive in increasingly crowded market places. According to IDG’s 2018…
Universal Banks pursue large scale digital transformation
South Africa’s banking sector is increasingly moving towards a ‘marketplace without boundaries’, shaped by the fast-approaching entry of new digital players challenging the status quo in the market, and driving unprecedented levels of innovation. In response, the ‘four universal banks’…
