“For several years now there has been a call from the motoring sector as well as the motoring public for a quick and convenient way to find service providers. In response to this we started development on an app and are pleased to launch RMI Connect – an app that connects consumers to accredited-RMI members,” says Jakkie Olivier, CEO of the Retail Motor Industry Organisation (RMI).
RMI-connect gives car owners access to accredited service providers across a secure platform – and it’s now live available on Android and IOS.
“It assists motorists in finding an accredited service supplier in the category of service required closest to them via GPS or in the region of their choice. It provides the full contact and address details as well as any service or product specials,” he explains.
From a consumer service point of view, RMI members will be able to use the app to find compliance documentation; to market their products and events; for training purposes; to connect with other RMI members and to access up-to-date RMI news.
“We have also included a section where motorists can log a complaint if they are unhappy with any element of the service they receive or report a supplier claiming falsely to be an RMI member,” he adds.
“RMI members are skilled automotive professionals who adhere to a strict code of conduct, so when using RMI-accredited businesses, consumers can be assured of value for money, competitive pricing, quality work and recourse for complaints. Our app takes the guesswork out of locating a good partner for your vehicle care and will seamlessly connect you to your closest RMI member,” concludes Oliver.
Edited by Jenna Cook
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