Telecommunications service provider, Airtel Africa announced that it has crossed the 100 million consumers mark across its operations. The company, which made the announcement on Wednesday, 28 August 2019, has a presence in 14 countries in Africa, primarily in East, Central and West Africa.
Airtel Africa ranks as the second-largest mobile operator in Africa by the number of active subscribers – MTN takes the number one spot with over 152.3 million subscribers.
Commenting on this achievement, Raghunath Mandava, Airtel Africa’s CEO, says, “I am delighted to report that Airtel Africa has crossed the 100 million subscriber mark. This achievement is a testament to the hard work of our employees and a clear reflection that customers value our network, service offerings and customer experience”.
“The positive momentum we have seen in customer acquisition further underpins our medium-term aspirations for revenue and profit growth. I would like to take this opportunity to thank all the teams that have worked hard to get us here.”
The network operator aims to not only continue providing a simple customer experience through streamlined customer journeys but also offer integrated telecommunications solutions to its subscribers, including mobile voice and data services.
Airtel Africa says it believes in enhancing connectivity and digitising the countries in which it operates – this has lead to the investment and expansion of its network footprint and a number of 4G sites in order to enhance network capabilities and support future business growth.
The company hopes that the combination of an under-penetrated telecom market, a young population and rising smartphone affordability, along with low data penetration and an underbanked population, will drive the growth opportunities for the data and mobile money segments moving forward.
Edited by Jenna Cook
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