Specialist Telecommunications company Multimatics now guarantees cost savings for clients. This is good news for South African businesses, and a sure sign that the local telecomms sector continues to evolve at a rapid pace.
South Africa still has one of the most expensive telecommunications environments in the world, making it imperative for the country’s businesses to take every possible measure to optimise their phone bills and general telecomms expenses.
In recent years, Least Cost Routing (LCR) providers have offered guaranteed savings on cellular and national calls. Now this LCR
guarantee has evolved to encompass a cost saving guarantee across the total telecoms expenditure.
Multimatics, a specialist Telephone Management company, is the first in South Africa to back its Telephone Management offering with a savings guarantee.
“Our premium offering, Telesentry, is guaranteed to reduce costs” says Steven Brown, Multimatics Managing Director. We work with the client to define targeted cost savings. Once these targets have been agreed upon Multimatics then contractually bind itself to meet those targets. If we don’t, or can’t, meet these targets, we’ll give the client their money back. Pure and simple.
“Any telecommunications company offering savings should be able to guarantee its results,” says Brown. “While there is always room for ‘boxed’ solutions in the market, our belief is that most companies really need a solution that is tailored to specific organisational needs and underpinned by clearly set goals and guarantees. In the context of South Africa’s very expensive telecomms environment, this can have a major impact on the bottom line.
