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Artificial Intelligence

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How does AI contribute to next-level data analytics?

Unlock opportunities with data-driven services

The Internet of Things (IoT) and artificial intelligence (AI) are just some of the technology phrases that are becoming part of business discussions at insurance companies across South Africa. Even though insurance companies are incredibly data rich, very few of…

How AI is changing the world as we know it

Why ethics must be at the heart of AI

Imagine a world ruled by robots, where artificial intelligence is used to wield commercial influence and drive our daily decisions. Imagine if your every move was predictable, your behaviours easily anticipated, your world reduced to a set of probabilities. This…

The rise of AI: the rise of new skills

40 percent of CIOs are planning to deploy Artificial Intelligence says Gartner

The fear that artificial intelligence will threaten the jobs of human workers is quickly being dispelled. “It is natural that with change comes fear, however fear also hinders development moving forward. Change should therefore be viewed as an opportunity and…

2017: A Tipping Point for Cloud

Oracle study: moving to IaaS is fundamental to remaining competitive

By 2020, nine out of 10 organisations will utilise hybrid cloud infrastructure, according to Gartner. With cloud spending in this area rising faster than ever before and data centre outsourcing on the decline, 2017 is set to be a tipping…

The cloud is broadening its horizons

Trends that redefined contact centre technology in 2017

Cloud technology is no longer the new kid on the block. It has slowly and steadily infiltrated almost all aspects of our lives, from personal device storage to large-scale enterprise management systems, bringing with it convenience, but more importantly for…