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Artificial Intelligence
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Securing the enterprise network with artificial intelligence
Artificial intelligence (AI) often throws up visions of a futuristic Earth, where self-aware robots are programmed to be ethical in their behaviour and protect human lives at all costs. It’s clear that an AI future is already here, with chatbots…
discussing the changing landscape of artificial intelligence
Artificial intelligence isn’t about to pick up the laundry and drive the car in for repairs, but it is shifting the goalposts for contact centres thanks to incredible growth in chatbot availability and capability. AI and the solutions it enhances…
How AI is set to change payroll in Africa
Artificial Intelligence (AI) is transforming the way businesses operate. All functions, including payroll, stand to benefit from the enhanced efficiency this technology brings. That said, there are some concerns. Payroll is a vital business function. If it doesn’t work smoothly,…
Ways in which your AI-enabled phone can enhance your life
Research released has revealed that 33% of smartphones will be enabled with artificial intelligence (AI) by 2020. You don’t have to wait three years to experience the future though. This year saw the release of the first on-device artificial intelligence…
Using analytics to drive action
More and more we see that today’s digital marketplace demands a data-centric mindset. The most innovative and competitive companies know this – they’re deploying data to drive disruption. Yet, just a few years ago, many businesses were still exploring the…
Culture trumps technology when it comes to digital transformation
Alongside buzzwords like “Artificial Intelligence”, “Internet of Things” and “Cloud”, digital transformation is the catch-all umbrella term that covers anything that is considered “disruptive” enough to transform an industry. Most organisations are rapidly exploring how to implement new and emerging…
Machine learning: No longer reserved for short-term gains
While, the jury is still out on whether or not Facebook really shut down an artificial intelligence (AI) experiment which, saw two robots invent their own language to communicate with each other, the signs are clear: machine learning is no…
Artificial Intelligence: The new technologies powering South African business
By next year, the number of businesses around the world using artificial intelligence (AI) in some aspect of their operations is expected to increase to 62 percent. Leading this trend are the South African organisations which are adopting smart technologies…
Top 5 ways artificial intelligence can support your business
Artificial Intelligence (A.I.) has for decades been the subject of science fiction and fantasy films. But we’ve come a long way since ‘Skynet’. Only a few months ago, Facebook deactivated a chatbot project, as the bots had developed their own language…
How AI’s disrupting customer service in the financial services industry
Robo-advice and artificial intelligence technologies are fast-tracking new investment opportunities at a lower cost than traditional investment options – disrupting financial institutions’ approach to customer interaction. These automated platforms, that use algorithms to manage investments at a lower cost than…
Gartner Symposium 2017: Deep learning driving AI development
During a media roundtable at Gartner Symposium 2017, hosted in Cape Town 18-21 September, Alex Linden – Research Vice President at Gartner – revealed that deep learning, a variation of machine learning (ML), is currently the major driver toward artificial…
ITU Telecom World 2017: Exploring smart digital transformation
Artificial intelligence can crunch the numbers on inconceivably large volumes of data, predicting trends, mitigating problems, driving a revolution in socio-economic development. Smart machines can learn, understand, develop and, in many areas, out-perform humans. But what will be the impact…
Steer Clear of the Hype: 5 AI Myths
Hype isn’t always a bad thing. Within limits, it fosters attention, investment and innovation. A little bit of hype can build excitement about potential, while too much leads to false hopes and misguided planning assumptions. Speaking ahead of his presentation…
Here’s how companies can benefit from machine learning
When a technology has its breakthrough, can often only be determined in hindsight. In the case of artificial intelligence (AI) and machine learning (ML), this is different. ML is that part of AI that describes rules and recognizes patterns from…
Deep learning is changing the way we live
Analytics, artificial intelligence (AI) and big data – these conversations are no longer complete without the term “deep learning”, a powerful phrase that is increasingly becoming part of the business vocabulary as it recognises life-changing advantages. Brendan Marr, best-selling author…
AI to revolutionise the entertainment industry
Imagine a time in the not-too-distant past, when our consumption of media was entirely dictated for us – when we were forced to stay-in, so as not to miss our favourite show, or sit through hours of misguided programming waiting…
