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Aricent’s AI Tech to Revolutionise Customer Engagement
Aricent, a global design and engineering company, today at the Mobile World Congress in Barcelona announced the launch of Cognitive Services to enhance customer engagement and brand loyalty in a digital era. In collaboration with design and strategy leader, frog, Aricent…
Get your outcomes right and the metrics will follow
In order to measure campaigns successfully, organisations must make sure they choose the right set of outcomes Measuring the success of a marketing or sales campaign is notoriously tricky. The plethora of metrics that can be used to track progress…
Nigerian Internet Exchange (IXPN) goes live at MainOne’s MDXi Lekki Data Center
MainData Nigeria (MDXi) and the Internet Exchange Point of Nigeria (IXPN) have announced a partnership aimed at expanding the peering of Internet Transit traffic within Nigeria. The partnership seeks to take advantage of the numerous networks and content providers already…
The rise of the remote workforce
With the rise of broadband technology and a global move towards the pursuit of a healthy work/life balance, the number of employees working remotely has increased exponentially over the past couple of decades. Studies have conclusively shown that this more…
SA Budget- R1.9bn allocated for widespread internet access
In a bid to increase internet penetration in South Africa, Finance Minister Pravin Gordhan has announced in the 2017 Budget Speech, that the Ministry of Telecommunications and Postal Services is set to receive R1.9bn over the medium term to invest…
SAS MD Desan Naidoo appointed VP for Africa
SAS, an analytics software and services company, has appointed Desan Naidoo as vice president of the Africa region, effective January 2017. Naidoo has been managing director of Southern Africa since April 2013 and was most recently regional director for sub-Saharan…
Pravin Gordhan’s Budget pulls off a balancing act
Budget Speech 2017/18 cushions the blows of a weak economy for the poor and asks the wealthy to pay more. With the South African government facing a R28 billion shortfall in tax revenue collection, Budget Speech 2017/18 was never going…
Imagine a room that could wirelessly charge any device
The urge to charge your phone, laptop or any other device for that matter has become like a need. There’s nothing as irritating as walking around with a flat battery looking to find a charging port or even worse, waiting…
Telecoms to take advantage Virtual Reality
Unfortunately for telecoms companies, there are only a handful of times when they are front of mind for their customers – when their core service is delivering a poor user experience (especially when friends on other networks have full reception…
Samsung Africa Forum 2017
Samsung will be hosting its 8th Annual Samsung Africa Forum between 23 and 25 February 2017 at the International Conference Centre (CTICC) in Cape Town, South Africa. The event will showcase its commitment to the continent by introducing its latest…
Westcon-Comstor to provide a real view of the “customer experience” at Cisco Connect 2017
Westcon-Comstor Southern Africa’s Comstor division will be providing customers attending this year’s Cisco Connect event a unique view of how customer experiences can be better delivered in an ever digitally transformative world. “Because of the rapid evolution of technology, as…
Were you with Buhari in London?
Nigerian president, Muhammadu Buhari, is yet to return to his country from a reported holiday in the UK. Over the past week the Senate president, Bukola Saraki and the speaker of the House of Representatives, Yakubu Dogara, visited the president in the…
Google and Microsoft to shoot down Piracy
Tech giants, Google and Microsoft have agreed to clamp down on piracy in the UK. This agreement comes after much deliberation with the UK Government, record labels and film studios according to reports by The Telegraph. With Google and Microsoft…
Flickswitch to deliver Enterprise SIM management on MTC Namibia
Mobile Telecommunications Limited Namibia has reached an Agreement with Flickswitch International to launch a business SIM management service in Namibia. Chief Human Capital and Corporate Affairs Officer at MTC Tim Ekandjo said, “With this partnership with Flickswitch we firmly believe…
5G optimisation technologies- an emerging priority for service providers
Service providers need to pull out all the stops to ensure the game-changing impact of 5G is optimised. According to the latest Ericsson Mobility Report, there will be 550 million 5G connections by 2022. There will also be 29 billion…
Embracing disruptive technology for business efficiency
With decision-makers embracing digitalisation, technology has become integrated into every facet of business. And while the likes of cloud computing and data analysis are still important, 2017 brings with it fresh expectations around the trends that will impact the organisation.…
