Garmin has confirmed that it was the victim of a cyberattack that encrypted some of its systems on July 23, 2020.
In an official statement, the company says that as a result of the attack “many of our online services were interrupted including website functions, customer support, customer-facing applications, and company communications.”
Garmin says that they immediately began to assess the nature of the attack and started remediation.
“We have no indication that any customer data, including payment information from Garmin Pay, was accessed, lost or stolen. Additionally, the functionality of Garmin products was not affected, other than the ability to access online services.”
The company wants consumers to know that the affected systems are being restored and it expects to return to normal operation over the next few days.
“As our affected systems are restored, we expect some delays as the backlog of information is being processed.”
“It is sadly no surprise to see another organisation fall victim to a suspected ransomware attack,” says Head of E-Crime at Mimecast, Carl Wearn.
“Our recent State of Email Security report found that 45% of companies in South Africa have been impacted by ransomware attacks in the last year. The key thing is that as long as organisations continue to pay, attackers will view this attack approach as being financially viable.”
“This particular attack is also worrying because of the type of data that could be lost, including both location and personal health data. When consumers trust organisations with this data, it is absolutely vital that it is kept secure. Incidents like these can have devastating consequences for the reputation of an organisation.”
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