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How Telecoms Can Rebuild Nigeria in the Wake of COVID-19

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Luis Monzon
Luis Monzon
Journalist. Reach me at

The COVID-19 worldwide pandemic has had and could continue to have long-lasting devastating effects on all social and economic sectors. For Nigeria, the pandemic can be seen as an eye-opener and a rude awakening to a new normal-knowledge economy.

Apart from certain ingenious initiatives in Lagos and a few other states, Nigeria’s overall response to the pandemic has been less than satisfactory, writes The Guardian Nigeria.

New, upcoming phases of recovery and thriving will be defining for the country. Now, in this crisis, it has become clear that telecommunications are playing a large role in retaining any semblance of normalcy in the country.

In the recovery stage, telecoms could continue to help manage the transition out of COVID-19 related stagnation as well as provide a resilient national infrastructure to stimulate GDP growth.

ABI Research, global tech market advisory firm, identifies in its latest whitepaper – “Telcos As a National Growth Accelerator” – several strategies that governments across the world can utilise to invest in stimulating growth by strengthening the Telecom position. Locally, experts say that Nigeria must leverage on the disruption to create a knowledge-based economy.

To do this Stuart Carlaw, chief research officer at ABI Research, says that, “it could be argued that telcos could play a pivotal role in countries being able to rebound from the financial and productivity shock coming from COVID-19.”

[Tweet “Telcos could play a pivotal role in countries being able to rebound from the financial and productivity shock coming from COVID-19.”]

ABI Research found that telecoms have been invaluable in enabling some semblance of societal continuation during lockdowns due to COVID-19.

“In a very tactical way, they have enabled governments to track, trace, and manage the spread of the virus, communicate effectively and directly with people, and keep supporting society in a virtual, but valuable way. Without the investment and operational diligence of many telcos, the impact of COVID-19 would have been far deeper and more profoundly felt in all economies,” Carlaw states.

For Olusola Teniola, president of the Association of Telecommunications Companies of Nigeria (ATCON), the biggest recovery for Nigeria will be by the careful and full implementation of all recommendations in the Nigerian National Broadband Plan 2020-25.

“Secondly, for there to be an immediate impact, the government needs to kickstart the e-Gov digital migration, which means the immediate development of e-systems in all the MDAs and web-portals in different languages (Yoruba, Igbo, Hausa as a minimum) with voice assistance for the physically challenged. This will refocus and redeploy government spending on creating jobs on the supply side for the youth and demand from the citizens interacting with the systems to fulfil different needs.” He adds.

According to Teniola, underpinning all this is the massive employment and retraining of our citizens to become more productive whether from home, office or in business centres in malls.

Following this, Mohammed Rudman, MD of the Internet Exchange Point of Nigeria (IXPN) says telecoms could aid the recovery efforts through cost-effective innovative data bundles for young entrepreneurs as well as lower bandwidth costs that will offer more data at lower costs.

“Telcos should ensure that their traffic is localised, that will help to reduce the cost for them,” he adds. Nodding in agreement, Muyiwa Ogungboye, the managing director/CEO of eStream Networks, says that Nigerians now appreciate telecommunications service as important in the economy with the lockdown.

He urged telcos to improve on the quality of service and ensure a robust network that will accommodate new discovery of the new normal to be driven by ICT. Looking to the future, Carlaw concluded by saying that “They (telcos) will be key in enabling a new digital society. Beyond the obvious conclusions that we are likely to see, including more remote working, more virtual meetings, and more virtual teams (all of which will be enabled thanks to the connectivity supplied by telcos), a raft of new solutions could accelerate GDP growth and all will require a robust level of support from the telco community,”

Edited by Luis Monzon
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