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Zain Kenya slashes interconnect call rates

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ZAIN Kenya customers will now enjoy a flat interconnect rate for calls between Zain Network and other networks within 24 hours.

This comes barely a week after the Bharti Group, which acquired 15 Zain Africa operations, announced in Nairobi that it would offer affordable services to its customers with an investment of more than $150 million in revamping network infrastructure in the country.


The promotion will allow Zain customers to enjoy discounted call rates throughout the day and night, the lowest available to the local market.

Through the promotion, Jikonnect Xtra, the duration a customer will enjoy the low rates will be determined by the value of airtime used to top up a line.

“Jikonnect Xtra rates will be valid between one to 90 days. This will apply automatically for 24 hours daily as soon as customers top up their lines,” said Rene Meza, Zain Kenya Managing Director.

Under the promotion, a top up of 0.25 will enable a customer enjoy the discounted rates for one day, where a customer calling Zain numbers will only use Sh3 and Sh6 to other networks for one day while for $ 0.625 , the low rates will apply all day and night for three days.

Customers topping up for Sh100 will enjoy the low rate for seven days while a reload of $3.125 will have a validity of 20 days. $ 6.25 and $ 1.25 will guarantee 45 days and 90 days period respectively. The offer is valid untill August 31.

“In case a customer reloads his line before the validity period of the previous top up expires, the value of the higher denomination will apply automatically,” said Mr Meza.

He said the new rates do not require specialized subscription and are not subject to any terms and conditions.

“In line with our new strategy, we are committed to making telecommunication services more affordable to a cross section of Kenyans. We believe that the extra benefit of discounted call rates will go a long way in enriching our customers’ experience,” he said.

BRIAN ADERO in Nairobi, Kenya

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