ANALYSTS believe the acquisition of South Africa’s Transtel Neotel is bearing dividends.
They said that this was inspired by major changes expected in the South African telecommunications industry from a regulatory point of view and expansion by players in the industry.
Analysts said the acquisition has put Neotel in a position to strengthen and expand its current domestic business while positioning the company to extend business beyond the South African market in the future.
“The acquisition and integration of the Transtel business has allowed Neotel to provide a wider set of products and services, especially value added managed services.
“The provision of managed services, which Transtel had successfully rolled out to its main group of customers over a year ago, will enable Neotel to build on this platform and to unleash the full capabilities of its NGN network,” said an analyst.
Harjit Singh, principal executive officer at Neotel, said Transtel and Neotel customers had been positively affected by the acquisition as they now had a wider product and service set to choose from.
“In the near future there will be consolidation of the platforms and processes from which these services are being provided which will give our customers even better service,” he said.
He added, “We have established Neotel Business Support Services (NBSS), with a business model different from that of Neotel. NBSS will support Neotel, and other operators, in the roll-out and maintenance of both their core as well as customer specific networks.”
Through the Transtel VSAT business, Singh said, Neotel would also be able to provide satellite backhauling services to domestic operators, while also providing sub-Saharan Africa connectivity to corporate companies and operators.
“During the planning phase we finalised the Neotel target organisation and functional blue prints, the Neotel Business Support Services (NBSS) operating model and business plan and the seamless customer migration plan,” says Singh.
“We have started to implement these plans and they will ultimately result in our customers benefiting from improved service delivery,” he added
By ItnewsAfrica.com
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