South Africa: Twitter reacts to Vodacom outage

Vodacom subscribers in Gauteng have reported problems on the network, via social media platform Twitter, on 27 June 2016 saying that they have been unable to access data services as well as had difficulty making voice calls.

According to downdetector.co.za the service had gone down at 12:58 PM SAST. According to the service, 42% of Vodacom users have had no internet connectivity, while 38% faced issues making and receiving calls… while 19% of Vodacom users faced total blackout of services.

Vodacom’s support team on Twitter has been responding to the mobile giant’s customers; however, no official statement has been revealed by Vodacom on what has caused the outage.

Tweets can be found below, regarding the outage:

Is @Vodacom currently down? I can’t even buy data online, cant call 111 either 🙁

— mathi (@mathidube) January 27, 2016

Why is the network forever down? RT @Vodacom: @gali_m What do you mean? — Thug (@Gali_M) January 27, 2016

@Vodacom u not aware that your network is down or something.can’t even load air.’technical error’

— miss p (@philaserigne) January 27, 2016

@Vodacom get a grip man. My network been down for over 2 hours ???? — Tshepi Vundla (@TshepiVundla) January 27, 2016

@ Vodacom @vodacom111 home LTE router is down, Randpark ridge area. 111 gives an engaged Tone. Help

— Gazza (@Gazzadb) January 27, 2016

@Vodacom @Vodacom111 I am not the first person to report this, surely you have an answer for me? Its been down for 2 hours what is going on? — Nicola Taylor (@jozinic) January 27, 2016