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Telecom

MTN’s “Unlimited” minutes aren’t what they seem, says advertising regulator.

South African cellular network titan MTN has come under legal scrutiny as the Advertising Regulatory Board (ARB) has found that what MTN describes as ‘Unlimited’ minutes are, in fact, not unlimited, writes Business Insider. A cap of 3,600 minutes...

Ethiopia’s telecom privatisation leads new wave of deals for 2019

Last week, during a press briefing, Ethiopia’s state-owned telecommunications company announced it will be the first of four companies to be privatised. Telecom, media and tech investment and consolidation activity in Africa is predicted to reach a record high for...

Helios Towers partners Vulatel on South African infrastructure

Helios Towers has entered into a partnership with Vulatel to work on expanding South Africa's mobile and fixed-line infrastructure, saying that they aim to make "major greenfield wireless and fixed-line telecoms infrastructure investments". Helios Towers will own 66 per cent...

Nigeria re-elected into ITU Council

At the 20th Plenipotentiary Conference held in Dubai the United Arab Emirates, Nigeria emerged as Africa’s representatives of the International Telecommunication Union (ITU) Council, receiving 114 votes in the process. As a member of the global body for the...

Vodacom Tanzania appoints new acting MD

Hisham Hendi has been appointed as Vodacom Tanzania's acting managing director, effective as of 1 September. Hendi will hold the position until Sylvia Mulinge, an earlier appointment struggling to get a work permit from the Tanzanian government, can take...

Essential cyber-safety tips amidst escalating cyber-attacks

Fortinet cybersecurity solutions has warned companies and individuals in South Africa to brace for escalating cyber-attacks as cyber-criminals expand their targets to home network devices and mobile devices. Fortinet’s latest Global Threat Landscape Report for Q2 2017 revealed that...

The pricing issues in the African telecommunication industry

Moves to ensure fair competition and to examine pricing in the telecommunications sector have been seen, not only in Europe, but also in key mobile phone jurisdictions on the African continent. The issue of high data costs has been under...

Tigo Ghana appoints Stephen Essien as Director for Tigo Business

Telecom operator Tigo, has appointed Stephen Essien as the new Director for its enterprise unit, Tigo Business. Mr. Essien’s over 16 years working experience in customer operations will drive the company’s quest to deliver an unmatched customer experience for its...

Benin: Telecom operators must repay overbilled customers

Benin telecommunications operators Spacetel, Etisalat and Glo have all been ordered by telecom regulator Arcep to pay back customers for overbilled telecom services. The move comes after users had complained about overbilling. The authority said that due “to a fault...

Advanced analytics & telecoms could make a powerful combination

Advanced analytics, growing off a foundation of effective Business Intelligence (BI), presents unprecedented opportunities for business. Where traditional BI delivered an historical view or trends in customer behaviour, sales, products life-cycle or market forces, advanced analytics is predictive in nature,...
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Why is AI Risk Management Essential for Your Business?

Artificial Intelligence (AI) is rapidly becoming embedded in our everyday lives, from the apps we use, to search engines,...
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