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The pricing issues in the African telecommunication industry
Moves to ensure fair competition and to examine pricing in the telecommunications sector have been seen, not only in Europe, but also in key mobile phone jurisdictions on the African continent. The issue of high data costs has been under…
Tigo Ghana appoints Stephen Essien as Director for Tigo Business
Telecom operator Tigo, has appointed Stephen Essien as the new Director for its enterprise unit, Tigo Business. Mr. Essien’s over 16 years working experience in customer operations will drive the company’s quest to deliver an unmatched customer experience for its…
Benin: Telecom operators must repay overbilled customers
Benin telecommunications operators Spacetel, Etisalat and Glo have all been ordered by telecom regulator Arcep to pay back customers for overbilled telecom services. The move comes after users had complained about overbilling. The authority said that due “to a fault…
Advanced analytics & telecoms could make a powerful combination
Advanced analytics, growing off a foundation of effective Business Intelligence (BI), presents unprecedented opportunities for business. Where traditional BI delivered an historical view or trends in customer behaviour, sales, products life-cycle or market forces, advanced analytics is predictive in nature, prescriptive…
East African Telecoms rush to cut calling rates
According to reports MTN Rwanda announced on Monday, October 6, that it has cut down charges on call for its roaming subscribers ahead of Wednesday’s launch of One Network Area Agreement. MTN follows Kenya’s Safaricom who slashed their rates to…
4th Orange African Social Venture Prize launched
Following on from the success of the past three years, today Orange has launched the 2014 edition of the Orange African Social Venture Prize. A new category has been introduced for the fourth edition: the “Orange Partner” award will recognize…
Korea Telecom may scale down Rwanda business
Korea Telecom CEO Hwang Chang-gyu has revealed plans to review the company’s projects across Africa and place greater focus on bolstering the firm’s competitive edge in its domestic telecommunication market. According to a Korea Times report, this review will likely…
Kenya to classify telcoms infrastructure as utilities
In a bid to curb the rising incidents of telecom infrastructure vandalism, the Kenyan government has made known its intention to put in place a telecom infrastructure protection law by the end of December 2013. Information Cabinet Secretary Dr Fred…
Ericsson hosts workshop for Sierra Leonean officials
Industry stakeholders and government officials in Sierra Leone have benefitted from an ICT workshop organized by Ericsson and its partners- Airtel, the National Telecommunications Commission (NATCOM), and the Ministry of Information and Communications. The workshop, which was held on Tuesday,…
Microsoft’s Skype Now Commands A Third Of A Dying Market
At CeBIT this week, Microsoft COO Kevin Turner revealed that 33% of the world’s voice calls happen on Skype now, as Stephen Shankland reports. That’s a tremendous number. But it just might represent a hollow victory for Microsoft, which owns…
Bidding goes live for Cameroon license
The Cameroon government has confirmed that it has received numerous bids from leading international telecom operators for the country’s third mobile phone license. According to local reports, India’s Bharti Airtel, Korea Telecom, Maroc Telecom and Viettel have all submitted bids. The government has said…
Uganda faces uncertainty over SIM registration
While neighbour Kenya has seen nearly one million phones turned off as a result of the government registration of hand devices, Uganda could be facing an even larger figure with many residents still unregistered. According to the ministry of communications,…
Helios Towers Africa appoints new COO
Helios Towers Africa a leading, independent, telecoms towers company in Africa, has announced the appointment of Kevin Koch as Chief Operating Officer. Mr. Koch, 42, joins HTA from Millicom International Cellular S.A., a leading mobile operator in 13 markets across…
Orange Kenya CEO willing to step down
Orange Kenya CEO Mickael Ghossein said he would step down at the Kenyan Treasury’s request, but said no such request had been made. Ghossein’s comments come after the government demanded more representation within the company’s management as a precondition for additional…
African ICT job opportunities high, skills lacking
A new survey published on Tuesday reveals that as telecom jobs in Africa booms, the continent still lacks skilled workers, calling on universities and governments to do more to boost the output of telecom and IT specialists in Africa. The…
Kenya’s Safaricom upgrading mobile money service
Kenya’s leading telecom provider Safaricom announced on Tuesday that it was upgrading its mobile money platform M-PESA, hoping to make doing financial transactions wirelessly a bit easier. According to the company, the new system “will enable users to make instant…
