Newsletter Subscribe
Enter your email address below and subscribe to our newsletter
technology news
Share your love
Reliable Wi-Fi access made possible with Ruckus
Getting a decent Wi-Fi connection in a crowded outdoor space can prove to be a challenge. Because we are now able to work at almost any location or environment, the demand for connectivity wherever we are is high, and the…
FNB launches next generation branded smartphones
On Wednesday 27 September 2017 in Johannesburg South Africa, First National Bank (FNB) unveiled the next generation of their FNB-branded smartphones, the ConeXis A2 and the flagship ConeXis X2 – which will be available from 2 October 2017. The bank…
Kenya: Electoral body selects Safaricom to transmit election results
The Independent Electoral and Boundary Commission (IEBC) has selected Safaricom to transmit the poll results in the repeat presidential elections expected to take place on 26 October 2017 in Kenya. Safaricom has been requested to deploy electoral kits in all…
Case Study: Using the Internet of Things to compete with the best
In a world advancing in technology as quickly as ours, the Internet of Things (IoT) is destined to make a meaningful and resounding impact on nearly every sector – a trend we are already seeing. But what exactly is IoT,…
Does iOS 11 make iPad your best business tool yet?
With iOS 11 launching recently, you would have been hard-pressed to miss the collective blink of Apple devices everywhere as users scrambled to install the updated operating system, hailed as the biggest thing since, well, iOS 10. Those who have…
Multichoice Nigeria refutes Pay-Per-View rumours
According to a report by Nigerian Communications Week, Multichoice Nigeria, a Pay-TV service provider, came out on Monday 25 September 2017 to squash reports that they were looking to implement a Pay-Per-View model in the country. Earlier this month, Vanguard reported…
Retailers should strive for integrated payments that span all channels
Over the past 20 years, disruptive digital companies have upended consumers’ expectations of the shopping and payments experience. It started in 1999 when Amazon patented one-click shopping and has evolved over the years into the invisible instant payments options offered…
How AI’s disrupting customer service in the financial services industry
Robo-advice and artificial intelligence technologies are fast-tracking new investment opportunities at a lower cost than traditional investment options – disrupting financial institutions’ approach to customer interaction. These automated platforms, that use algorithms to manage investments at a lower cost than…
Nigeria: Pre-registrations open for the Samsung Galaxy Note 8
Samsung Electronics West Africa announced on Monday 25 September 2017 that the latest Smartphone in the Galaxy Note Series, the Galaxy Note 8, is now available for pre-registration in Nigeria until 12 October 2017. The company revealed that customers who pre-order…
Top 5 steps for contact centre integration success
Investment into contact centre integration doesn’t have to be expensive or complex. Not anymore. For the business that wants to expand its footprint and engage its customers, investment into a contact centre can singlehandedly tick the box of strategic technology…
New tech can accelerate high-speed fibre adoption in South Africa
Demand for high-speed fibre Internet access is growing at a rapid pace among South African consumers and businesses as fibre to the home and to the business becomes available in more and more parts of South Africa. Yet the telecoms…
Complex financial transactions need simple solutions
According to the recent global Customer Experience in Banking Survey, 68% of South African customers cited getting the same level of experience and service across all channels as a priority, reflecting a common preference for African nations who want to…
Networks Unlimited partners with Thales to accelerate digital transformation in Africa
African value-added distributor, Networks Unlimited, has a signed a partnership agreement with Thales, a leader in critical information systems, cybersecurity and data security, to assist organisations operating on the continent in their digital transformation efforts. Anton Jacobsz, managing director at…
Gartner Symposium 2017: Discussing the opportunities of the connected vehicle in Africa
Will Hahn covers Tier 1 communications service provider (CSP) strategies in North America as well as overall market conditions in Africa. He looks at new revenue opportunities for CSPs, such as connected homes and connected cars, direct CSP billing, the…
Digitising Retail: The 360-degree customer journey
Retail, like most industries, is undergoing a transformation. The shopping experience is no longer a linear one, where a person simply enters a store, makes a purchase and leaves, never to return (unless there is, of course, a complaint). It…
Cell C names Douglas Craigie Stevenson as new COO
South African telecommunications company, Cell C, announced on Tuesday 26 September 2017 that the company has appointed Douglas Craigie Stevenson as its new Chief Operations Officer (COO). Stevenson joins Cell C from Telekom Networks Malawi, where he served as Chief…
