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Transforming the customer assistance landscape
According to Accenture’s digital consumer survey 2018, a third of people online in China, India, the U.S., Brazil and Mexico plan to buy a stand-alone voice assistant by the end of the year. The prevalence of such devices in homes…
Cloudbanter apps and phone technology now powered by Artificial Intelligence capabilities
Global mobile technology provider Cloudbanter is offering mobile users a unique new way of utilizing Artificial Intelligence (AI) within its messaging, apps and phone technology. Cloudbanter technology, which is available through a range of platforms including AI Messages, the AI…
Bridging the New Digital Gap – Women and ICT in South Africa
Through personal experiences, I realised that the youth require the skills of computer literacy to thrive as a citizen of a digital era. However, there is a generation in South Africa who have not had the privilege of access to…
Is mobile technology really safe?
By 2020, an estimated 23.28 million South Africans will be using smartphones. With cloud technology becoming increasingly popular as a business solution, more and more people will be using their personal devices to access work-related data remotely. Innovative technology means…
Cisco DevNet reaches 500 000 registered members
DevNet announced that it has reached 500 000 registered members at Cisco Live, currently underway in Orlando, Florida. Created in 2014, DevNet is Cisco’s developer program that helps developers and IT professionals who want to write applications and develop integrations…
Sophos launches email protection solution boosted by artificial intelligence
Sophos, a network and endpoint security company, has announced Sophos Email Advanced, the first email protection solution to offer predictive security with active threat protection (ATP), anti-phishing email authentication, and outbound scanning and policy support. SophosLabs research discovered that 75…
Salah Goss to lead Mastercard Labs for Financial Inclusion in Kenya
Mastercard announced today that Salah Goss has been appointed as Head of the Mastercard Labs for Financial Inclusion, based in Nairobi, Kenya. Salah brings extensive experience in financial inclusion specializing in mobile enabled solutions, agent banking and community-managed microfinance. In…
Africa has potential to revolutionise the energy sector through smart power innovation
Within developing economies, including Africa, there are growing opportunities to implement new technologies and localised energy generation systems, that could lead to innovation that will change how the world generates, stores and distributes power. This is according to Kieran Whyte,…
The benefits of cloud-based training apps can no longer be ignored
Despite the fact that Africa’s e-learning market doubled from 2011 to 2016, reaching $513 million, the continent’s three biggest economies, South Africa, Nigeria, and Kenya, are not yet moving their training applications to the cloud en masse. This was one…
How smart technologies will drive Africa’s electrical expansion
The use of advanced metering technologies is steadily on the rise in Africa, but, to evolve the business models of the electrical utilities operating on the continent, utilities still need to harness the full digital potential of technologies such as…
Meet Magic Software at Digital Transformation Congress 2018
The Digital Transformation Congress, set to take place on 26 July 2018 at the Gallagher Convention Centre, will bring together over 300 industry experts who will explore the wave of change that digital transformation is set to bring and discuss…
Dimension Data and Britehouse recognised as winners for 2018 Microsoft Partner of the Year Awards
Dimension Data today announced that it has won the 2018 Microsoft Modern Workplace Transformation Partner of the Year Award. Additionally, Britehouse, a division of Dimension Data, has won South Africa Partner of the Year. The companies were honoured among a…
Johannesburg gets ready for Digital Transformation Congress 2018
The Digital Transformation Congress, hosted by IT News Africa, is scheduled for 26 July 2018 at the Gallagher Convention Centre, Midrand. The conference will bring together hundreds of senior executives who will explore emerging technology trends such as AI, IoT,…
WeThinkCode_ trains young developers at no cost
From before the invention of the QWERTY keyboard in 1868 and up to the ongoing advancements in Artificial Intelligence (AI) today, individuals have explored and redefined the boundaries of what was previously deemed possible – and it is safe to…
Cisco Live 2018: Applications are the lifeblood of an organisation
Cloud solutions are the best way to write applications and enterprises have seen that there is a rapid pace of innovation, easier deployment and evolution of applications in the cloud, so said Senior Vice President of Cisco’s Cloud Platform and…
We can’t predict the future, but we can help prepare those who will work in it
For most people, the year 2028 seems like the very distant future. But when you consider that 18 years have already passed since the prospect of a new millennium had the world in a panic over what would happen to…
