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Nigerian telecoms subscribers complain less in Q1 of 2018
Telecoms subscribers in Nigeria registered over 13,880 abuses against the Mobile Network Operators (MNOs) in quarter one, although complaints about poor services dropped during the period. According to a report by the Nigerian Telecoms Consumer Complaints (NCC), Q1 2018, the…
African countries with the fastest mobile internet speed ranked
Much of 2018’s growth in internet users in Africa has been driven by more affordable smartphones and mobile data plans. Mobile phone users in Africa are up by more than 20 percent, with the reported number of internet users in…
Nigerian software startup launches an Artificial Intelligent Bot
KariXchange is a start-up software company that builds Platforms taking into consideration; User design, Ultimate user Experience and User Empowerment. KariXchange has of recent, built a Social and Service Artificial Intelligent Bot, Nyra, which will underlie most of its applications…
Data Breaches vs. Ransomware: What’s the Difference?
It is clear that South African organisations are at risk from the same cyber-attacks that affect major global economies. The cyber threat landscape is constantly evolving in order to get around existing defence mechanisms. Cybercriminals are now using hacking attacks…
What GDPR means for African organisations
The EU’s General Data Protection Regulation (GDPR) officially came into effect on 25 May 2018 and this policy affects every organisation regardless of size or structure. GDPR extends well beyond the borders of the EU, also preventing European organisations from…
Intel CEO resigns over past relationship with employee
Intel, an American multinational corporation and technology company, announced on Thursday, 22 June 2018 that its chief executive, Brian Krzanich, resigned after an investigation found he had a “past consensual relationship” with an employee. This relationship was a breach of the…
GDPR compliance on the African continent
After the implementation of the General Data Protection Regulation (GDPR) on the 25th of May this year, data management all across Europe changed dramatically. The law was designed to harmonize data privacy laws across Europe, to protect and empower all…
Africa – a breeding ground for innovation
African innovation is on the rise and the continent could play host to several new technology disruptions in the next few years. According to Darryl Bernstein, Partner and Head of the Technology, Media and Telecommunications Practice at Baker McKenzie in…
Smart Security for the SME
The enterprise has traditionally been the first served with a large variety of security services based on bigger budgets and plenty of functionality. It is to those with the large wallets that goes the spoils while the small to medium…
MTN South Africa and Ericsson fuel the 5G racing line
Telecommunications companies, MTN South Africa and Ericsson, have validated the technological prowess of fifth generation (5G) wireless technology in the first demonstration of its kind in Africa. This demonstration displayed a live feed from a car on a skid pan…
Should we be redesigning our customer experiences?
As customer expectations increase, businesses are repositioning their services to be more integrative – leading to better customer experiences, benefiting both customers and the business’ bottom-line. A key part of improving the customer experience is looking at the customer journey,…
Introducing Cloud ERP for construction
One Channel, one of Africa’s cloud business solutions provider, has announced the release of Acumatica Construction Edition, an end-to-end cloud business management system for general contractors, home builders, subcontractors, speciality contractors and land developers. The Construction Edition is the latest…
East African countries continue to offer highest rewards for investors
Ethiopia, Tanzania, Kenya and Uganda offer investors a reward score above the African continent’s average, according to the 2018 Africa Risk-Reward Index from Control Risks and Oxford Economics. Ethiopia and Tanzania lead the list of the top rewarding economies for…
Bitcoin could break the internet, warns banking group
Don’t bet on bitcoin ever replacing the dollar or other traditional currencies as everyday money. That’s one of the messages from a new report by an organisation that represents dozens of the world’s central banks. According to a report by…
Online retailers dependent on timeous and secure delivery
Digitally connected consumers are always looking for a bargain, convenience and a seamless experience when buying online. However, while the website may be the doorman for a happy customer experience, the service is only complete once the customer has the…
Vodacom introduces Microsoft Azure products for Cape Town customers
Vodacom, in partnership with Microsoft introduced Microsoft Azure products to its Cape Town customers. Through Vodacom Business, Vodacom is one of the first Telco companies to go to market with a full suite of Azure products that offer local customers end-to-end…
