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Ghana: NCA appoints new Deputy Director General

Ghana: NCA appoints new Deputy Director General

Ghana’s telecom regulator, the National Communications Authority (NCA) has announced the appointment of Olivia Okailey Quartey as its new Deputy Director General. Quartey is a graduate of the University of Ghana, Legon and Mountcrest College, a bilingual secretary with professional…

Predicting the big data election race

Digitally preserving cultural heritage for generations to come

With digital personalised targeting using machine-based learning posing big implications for politics and elections of the future, we take a look at how data miners are able to influence a voter’s behaviour. With the recent Zimbabwean election and well ahead…

Bitcoin: Mining for Answers

Bitcoin: Mining for Answers

By now, most people know what Bitcoin, or cryptocurrency, is. Some have even bought and sold a few and more impressively, some have found out how to turn cryptocurrencies into a business. Then, there are the “miners”. Following a process…

Customer experience will drive SME success

Mike Anderson, Founder and CEO of the National Small Business Chamber (NSBC)

The challenge of customer service in SMEs has never been greater as technology threatens to replace or overtake human interaction. While there is a strong case for the role of technology, Mike Anderson, Founder and CEO of the National Small…