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From mobile voice notes to IP-based voice calls, voice is once again dominating communications. “Businesses and consumers alike are rediscovering the efficiency advantages provided by person-to-person, voice-based communication and this trend is set to continue well into 2019,” says Juan…

More and more African consumers are coming online and their commercial habits are evolving faster than any other demographic in the world. By 2020, consumer spending in Africa is forecasted to exceed USD $1 trillion annually according to McKinsey’s Global…

As someone that has always been fascinated by technology, I have looked on in amazement at the last 20 or so years. The way technology has enhanced and somewhat taken over our lives. We don’t seem to run our lives,…

Most organisations today have a reasonable idea of how to protect data in their data centre. However, a business can often forget – or ignore – the data that resides outside of its data centre, on endpoint devices such as…

Four of Ghana’s mobile network operators (MNOs) have challenged the $6,924,762.60 fine imposed by the National Communications Authority (NCA) for various infractions in their licence conditions. The MNO’s have refused to pay the penalty. Reports reveal that the MNOs were…

Across Africa, the download speeds experienced by smartphone users vary greatly, even for countries with similar 4G availability. While users in South Africa, Morocco, Senegal and Kenya connect to 4G signals on average between 72% and 75% of the time,…

MTN is participating in the World Economic Forum’s Annual Meetings taking place from 22—25 January 2019 in Davos-Klosters, Switzerland. The yearly gathering of the world’s top leaders from politics, business, civil society and academia, typically recaps major developments on the…

The same concept holds true for cybercrime and the Financial Services industry. At the end of the day, regardless of who the ultimate victim of a cyberattack is, the end goal of most cyber events continues to be financial gain.…

The role and impact of AI made headlines last year, and this was most notable during major shopping dates. The Far East’s 24-hour shopping extravaganza saw Chinese e-commerce giant Alibaba clock up a record US$31 billion in sales.1 It’s estimated…

Internationally acclaimed Cloud solutions provider, Oracle, has been announced as Gold sponsor of Digital Retail Forum 2019, set to take place on 30 January at the Hilton Sandton in Johannesburg, South Africa. Under the theme “Harnessing Digital Technology for Next-Level Customer Centred…

Legacy systems, like old habits, die hard. Should that necessarily be the case, however? Take your payroll and HR solution, for example. Yes, there are logistic reasons for using the one you’ve been using since time immemorial, but is it…

The number of organisations implementing artificial intelligence (AI) grew 270 per cent in the past four years and tripled in the past year, according to the Gartner, Inc. 2019 CIO Survey. Results showed that organisations across all industries use AI…

Digital transformation was all anyone could talk about in 2018, a trend that will undoubtedly continue in the new year. But, how far have local companies actually come in pursuit of their digital transformation goals? A study conducted in…

There are some big things set for 2019. Customer expectations continue to evolve, new technologies are developed to push the envelope and all of that leads to continuous transformation of our business, our people, our processes and of course, the…

Are there deliberate actions, behaviours, shortcuts, and avoidable detours that could accelerate and amplify an organisation’s path to an evolved tomorrow? Responses to Deloitte’s 2018 third, and final CIO legacy report ‘Manifesting Legacy,’ revealed measurable differences between baseline organisations and…

Luxury French fashion house, Louis Vuitton is entering the audio market with a collection of unique wireless earphones in partnership with Master & Dynamic. On Thursday, 17 January, New-York-based audio company Master & Dynamic announced its new partnership with Louis Vuitton to release…