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Nigeria: Mobile users unimpressed with customer service
Nearly half of mobile subscribers are unimpressed with the level of customer service they receive from their chosen mobile operators. This is according to research from MobileSquared on behalf of French mobile network and subscriber intelligence provider Astellia. The company revealed that operators…
ISS 2015: Intel Compute Stick has great potential in Africa
Smartphones and tablets have boomed in Africa; however, the standard desktop PC has been left behind. At the Intel Solutions Summit 2015, Intel unveiled its latest innovation – the Intel Compute Stick. Laura Crone, Intel’s VP of the Client Computing Group…
MultiChoice Africa appoints new CEO
MultiChoice Africa has appointed Tim Jacobs, formerly chief financial officer of the pay-TV segment at MultiChoice, as the new CEO, replacing Nico Meyer who left the company for “personal reasons”. Meyer left the group’s employ on 31 March, MultiChoice’s GM…
Fortumo acquires Google veteran as new CRO
Mobile payments company Fortumo has revealed the appointment of Tim Carter as its Chief Revenue Officer, based in the company’s London office. Tim previously established Google’s Android business development team in Europe, Middle-East and Africa starting from 2009, launched payments for…
Social media mourns the passing of John ‘Shoes’ Moshoeu
According to a report by EWN, former Bafana Bafana football star, John ‘Shoes’ Moshoeu has passed away. The South African Football Association (Safa) joined the rest of the country in passing their condolences onto his family. According to the report,…
BPeSA appoints new CEO
BPeSA, the BPO industry association for South Africa, has appointed Tebogo Molapisane as the new CEO following the re-launch of the national organisation. Tebogo has been involved in the contact centre industry for the past 16 years and is the…
MTN and Vodafone agree to interconnect Mobile Money Services
Customers of MTN Mobile Money and M-Pesa in East Africa will be able to transfer money to each other following an agreement between MTN Group and Vodafone Group to interconnect their mobile money services. This interconnect collaboration between the region’s…
Kenya: Safaricom finalises M-Pesa migration
Kenyan operator Safaricom has revealed that it has finalised the transfer of its M-Pesa servers to Kenya. According to the company, service outages on the mobile money service should be reduced now that M-Pesa is hosted locally within Kenya. According…
Kenya: Samsung launches Galaxy S6 & S6 Edge
Samsung East Africa has revealed that the Samsung Galaxy S6 and Galaxy S6 Edge smartphones are available on the Kenyan market. Robert Ngeru, Samsung East Africa COO stated that the firm recorded 500 pre-orders for both the Samsung S6 and…
IT News Africa: Top Tech Stories of the Week
IT News Africa has some fantastic events planned over the next few weeks. The next Innovation Dinner, which will be held at the Panafric Hotel in Nairobi, Kenya on the 28th of May 2015 is set to address Security Convergence.…
South Africa: Eskom reveals Stage 4 load shedding
According to a report by Fin24, Eskom has revealed stage 4 load shedding. The details were confirmed after Eskom revealed that the load shedding stage allocation was in the process of being altered. With Stage 4 load shedding on the…
Namibia: MTN to sell 30 percent shareholding to break monopoly
According to a report by namibian.com.na, MTN Namibia plans to sell a 30 percent shareholding to local shareholders. According to MTN Nigeria: “Interested investors are invited to submit a letter of intent to purchase shares of MTN Business Namibia, which…
Top 5 reasons to use licensed business software
If you’re running a small business in Africa, which is on a tight budget, you might be tempted to think of pirating your accounting, ERP software, or image editing software as a harmless way to save a bit of money.…
AccessKenya extends support for teaching and education
AccessKenya has partnered with the Global e-Schools and Communities Initiatives (GESCI) to help improve the quality of teaching of Science, Technology, English and Mathematics subjects in Kenyan schools. Commonly referred to as STEM, it is feared that the number of…
How to escape from CoinVault Ransomeware
From today, victims of CoinVault ransomware have a chance to retrieve their data without paying the criminals, thanks to a repository of decryption keys and a decryption application made available online by Kaspersky Lab and the National High Tech Crime…
How Tech will change how work gets done
More people than ever before are leaving the corporate office behind to work remotely. To address this, the technology industry has had to move fast and in just the past year, we have seen acquisitions, apps and services developed –…
