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Virtualisation will reshape the telecoms industry

Nigeria: ALTON urges government to reduce multiple taxation

The hype around software-defined networking (SDN) and network function virtualisation (NFV) is growing in the telecoms industry. The hope is that these technologies will enable service providers and network operators to drive down capital expenditure, simplify configuration and maintenance, and…

Trends likely to lead digital agencies in 2018

Reputational risk of social media

According to the Forrester’s 2017 Customer Experience (CX) Index, 30% of companies will see declines in the quality of their customer experience performance in 2018, placing their businesses at risk. The report explains that customer expectations will outpace companies’ ability…